if (typeof (Avanade) == "undefined") { Avanade = { __namespace: true }; }
if (typeof (Avanade.Hlv) == "undefined") { Avanade.Hlv = { __namespace: true }; }
if (typeof (Avanade.Hlv.PortalAgenti) == "undefined") { Avanade.Hlv.PortalAgenti = { __namespace: true }; }

const hlvConst = {
    colors: {
        red: "#C31622 !important",
        green: "#00818F !important",
        purple: "#8861A9 !important",
        black: "#000 !important",
    }
};

$(document).ready(function () {
    $("#richiesta-lavorazione-body").hide();
    $(".ricerca-ticket").hide();

    if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(window.location.pathname)) {
        if (window.location.pathname.replace("/", "").trim().toLocaleLowerCase().indexOf("signin") > -1 ||
            window.location.pathname.replace("/", "").trim().toLocaleLowerCase().indexOf("login") > -1) {
            var form =
                '<form id="form-signin-custom">' +
                '<div class="form-horizontal">' +
                '<div class="form-group">' +
                '<label class="col-sm-4 control-label required" for="UsernameCustom"><span class="xrm-editable-text xrm-attribute"><span class="xrm-attribute-value-encoded xrm-attribute-value">Nome utente</span></span></label>' +
                '<div class="col-sm-8">' +
                '<input class="form-control" id="UsernameCustom" name="UsernameCustom" type="text" value="" aria-required="true">' +
                '<a id="signin-custom" href="#">Accedi</a>' +
                '</div>' +
                '</div>' +
                '</div>' +
                '</form>';

            //$('form[action="/SignIn?ReturnUrl=%2F"]').parent().append('<a id="signin-custom" class="signin-custom" href="#">Accedi</a>');
            $('form[action^="/Account/Login/ExternalLogin"]').parent().append(form);
            $('form[action^="/Account/Login/ExternalLogin"] button').hide();

            if (window.location.hostname.indexOf("sandbox") == -1) {
                $('form[action^="/SignIn?ReturnUrl=%2F"]').parent().hide()
                $('form[action^="/SignIn?ReturnUrl=%2F"] div div.form-group').hide();
                $('form[action="/SignIn?ReturnUrl=%2F"] div #loginValidationSummary + div').hide()
            }
        }

        if (window.location.pathname.replace("/", "").trim().toLocaleLowerCase().indexOf("signin") == -1) {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(window.location.search)) {
                if (window.location.search.indexOf("login_completed") > -1) {
                    //window.location.search = window.location.search.replace("login_completed=true", "");
                }
            }
        }
    }

    if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(window.location.search)) {
        if (window.location.search.indexOf("login_completed") > -1) {
            var loaderdiv = '<div class="col-md-12" id="articoli-loader"><div class="custom-loader"></div></div>'
            $('form[action^="/SignIn?ReturnUrl=%2F"]').parent().hide();
            $('form[action^="/Account/Login/ExternalLogin"]').parent().hide();

            $('form[action^="/Account/Login/ExternalLogin"]').parent().parent().append(loaderdiv);

            $('form[action^="/Account/Login/ExternalLogin"]').attr('action', $('form[action^="/Account/Login/ExternalLogin"]').attr('action').replace('login_completed%3Dtrue', ''));
            $('form[action^="/Account/Login/ExternalLogin"] button').click();
        }
    }

    $("#form-signin-custom").on("submit", function () {
        return false;
    })

    $("#signin-custom").on("click", function () {
        var dominio = "@helvetia.onmicrosoft.com";
        var domain_hint = "helvetia.onmicrosoft.com";

        var user = $("#UsernameCustom").val();
        var host = window.location.hostname.replace(":", "%3A").replace("/", "%2F");
        var tenantId = $('form[action="/Account/Login/ExternalLogin?ReturnUrl=%2F"] div button').attr("value");
        var tenantId = "e6fb9963-6256-4aa8-8dbd-e45305f4dd5e";
        var clientIdSvil = "3e668c84-0a39-474c-8f99-405d9e88fe2a";
        var clientIdColl = "f0673a28-dd2f-4292-8ce2-e6e8909f9296";
        var clientIdProd = "48101a22-52c1-4794-945e-53240297ab2e";
        var clientId = "";

        if (window.location.hostname.indexOf("sandbox") > -1) {
            clientId = clientIdSvil;
        }
        else if (window.location.hostname.indexOf("collaudo") > -1) {
            clientId = clientIdColl;
        }
        else {
            clientId = clientIdProd;
        }

        var url = "https://login.microsoftonline.com/";

        url += tenantId + "/oauth2/authorize?response_type=code";
        url += "&scope=openid%20profile";
        url += "&client_id=" + clientId;
        url += "&redirect_uri=https%3A%2F%2F" + host + "?login_completed=true";
        url += "&response_mode=form_post";
        url += "&sso_reload=true";
        url += "&login_hint=" + user + dominio;
        url += "&domain_hint=" + domain_hint;

        // $("#signin-custom").attr("href", url);
        // $("#signin-custom")[0].click();
        window.location.href = url;
    })

});

Avanade.Hlv.Rest = new function () {
    const self = this;
    var getXhr = function () {
        ///<summary>
        /// Get an instance of XMLHttpRequest for all browsers
        ///</summary>
        if (window.XMLHttpRequest) {
            // Chrome, Firefox, IE7+, Opera, Safari
            // ReSharper disable InconsistentNaming
            return new window.XMLHttpRequest();
            // ReSharper restore InconsistentNaming
        }
        // IE6
        try {
            // The latest stable version. It has the best security, performance,
            // reliability, and W3C conformance. Ships with Vista, and available
            // with other OS's via downloads and updates.
            return new window.ActiveXObject("MSXML2.XMLHTTP.6.0");
        } catch (e) {
            try {
                // The fallback.
                return new window.ActiveXObject("MSXML2.XMLHTTP.3.0");
            } catch (e) {
                window.alertMessage("This browser is not AJAX enabled.");
                return null;
            }
        }
    };

    var dateReviver = function (key, value) {
        var a;
        if (typeof value === "string") {
            a = /Date\(([-+]?\d+)\)/.exec(value);
            if (a) {
                return new Date(parseInt(value.replace("/Date(", "").replace(")/", ""), 10));
            }
        }
        return value;
    };

    var errorHandler = function (req) {
        return new Error("Error : " + req.status + ": " + req.statusText + ": " + JSON.parse(req.responseText).error.message.value);
    };

    var stringParameterCheck = function (parameter, message) {
        if (typeof parameter != "string") {
            throw new Error(message);
        }
    };

    var callbackParameterCheck = function (callbackParameter, message) {
        if (typeof callbackParameter != "function") {
            throw new Error(message);
        }
    };

    var booleanParameterCheck = function (parameter, message) {
        if (typeof parameter != "boolean") {
            throw new Error(message);
        }
    };

    self.Get = function (url, successCallback, errorCallback, async) {
        stringParameterCheck(url, "Avanade.Hlv.Rest.Get requires the url parameter is a string.");
        callbackParameterCheck(successCallback, "Avanade.Hlv.Rest.Get requires the successCallback parameter is a function.");
        callbackParameterCheck(errorCallback, "Avanade.Hlv.Rest.Get requires the errorCallback parameter is a function.");
        booleanParameterCheck(async, "Avanade.Hlv.Rest.Get requires the async parameter is a boolean.");

        var req = getXhr();
        req.open("GET", url, async);
        req.setRequestHeader("Accept", "application/json");
        req.setRequestHeader("Content-Type", "application/json; charset=utf-8");

        if (async) {
            req.onreadystatechange = function () {
                if (req.readyState === 4 /* complete */) {
                    if (req.status === 200) {
                        return successCallback(JSON.parse(req.responseText, dateReviver));
                    } else {
                        return errorCallback(errorHandler(req));
                    }
                }
            };
            req.send();
        } else {
            req.send();
            if (req.status === 200) {
                return JSON.parse(req.responseText, dateReviver);
            } else {
                return errorCallback(errorHandler(req));
            }
        }
    };
};

Avanade.Hlv.PortalAgenti.Common = new function () {
    const self = this;

    var getBaseUrl = function () {
        return document.location.protocol + "//" + document.location.host;
    };

    var isDebug = function (url) {
        return url.indexOf("localhost") >= 0;
    };

    var errorHandler = function (error) {
        window.console.error(error);
    };

    var makeHttpGet = function (url, fnDone) {
        if (typeof fnDone === "function") {
            return Avanade.Hlv.Rest.Get(url, fnDone, errorHandler, true);
        } else {
            return Avanade.Hlv.Rest.Get(url, function (data) { return data; }, errorHandler, false);
        }
    };

    var makeFakeHttpGet = function (json, fnDone) {
        const obj = JSON.parse(json);

        if (typeof fnDone === "function") {
            return fnDone(obj);
        } else {
            return obj;
        }
    };

    self.isStringNullOrEmpty = function (string) {

        if (string == null)
            return true;

        if (typeof string === "undefined")
            return true;

        if (string.trim() == "")
            return true;

        return false;
    };

    self.goToTop = function () {
        window.scrollTo(0, 0);
    };

    self.changeColorGreen = function () {
        $(".entitylist").on("loaded", function () {
            $("#richiesteBody-ticket-section td[data-attribute='ticketnumber'] a").addClass("customLinkVoice");
            $(".customLinkVoice").css("color", hlvConst.colors.green)
            $("#customLinkVoiceHrefOpen").css("color", hlvConst.colors.green)
            $("#customLinkVoiceHrefClosed").css("color", hlvConst.colors.green)
            $("#customLinkVoiceHrefProgress").css("color", hlvConst.colors.green)
            $("#richiesteBody-ticket-section tr td:last-child").hide();
        })
        $(".sort-enabled:not(.sort)").css("color", hlvConst.colors.black);
        $(".sort a").css("color", hlvConst.colors.green)
        $(".changingFont").css("color", hlvConst.colors.green);

        $(".sort-enabled a").addClass("sort-green");
        $(".sort-enabled a").removeClass("sort-red");
        $(".sort-enabled a").removeClass("sort-purple");

        $(".ticketFilter-option").removeClass("ticketFilter-selected");
        $(".ticketFilter-option-cerca").removeClass("ticketFilter-selected");
        $(".ticketFilter-option.hover-green").addClass("ticketFilter-selected");
        $("#inProgressNodeCasesResults").hide();
        $("#inProgressSubNodeCasesResults").hide();
        $("#openNodeCasesResults").hide();
        $("#openSubNodeCasesResults").hide();
        $("#closedNodeCasesResults").hide();
        $("#closedSubNodeCasesResults").hide();
        $("#closedPersonalCasesResults").show();
        $("#openPersonalCasesResults").show();
        $("#inProgressPersonalCasesResults").show();

        $("#richiesteBody-ticket-section-general").show();
        $("#richiesteBody-ticket-section-results").hide();

    };

    self.changeColorRed = function () {
        $(".entitylist").on("loaded", function () {

            $("#richiesteBody-ticket-section td[data-attribute='ticketnumber'] a").addClass("customLinkVoice");
            $("#customLinkVoiceHrefOpen").css("color", hlvConst.colors.red)
            $("#customLinkVoiceHrefClosed").css("color", hlvConst.colors.red)
            $("#customLinkVoiceHrefProgress").css("color", hlvConst.colors.red)
            $(".customLinkVoice").css("color", hlvConst.colors.red)
            $("#richiesteBody-ticket-section tr td:last-child").hide();
        })
        $(".sort-enabled:not(.sort)").css("color", hlvConst.colors.black);
        $(".sort a").css("color", hlvConst.colors.red)
        $(".changingFont").css("color", hlvConst.colors.red)

        $(".sort-enabled a").addClass("sort-red");
        $(".sort-enabled a").removeClass("sort-green");
        $(".sort-enabled a").removeClass("sort-purple");

        $(".ticketFilter-option").removeClass("ticketFilter-selected");
        $(".ticketFilter-option-cerca").removeClass("ticketFilter-selected");
        $(".ticketFilter-option.hover-red").addClass("ticketFilter-selected");

        $("#inProgressNodeCasesResults").show();
        $("#inProgressSubNodeCasesResults").hide();
        $("#openNodeCasesResults").show();
        $("#openSubNodeCasesResults").hide();
        $("#closedNodeCasesResults").show();
        $("#closedSubNodeCasesResults").hide();
        $("#closedPersonalCasesResults").hide();
        $("#openPersonalCasesResults").hide();
        $("#inProgressPersonalCasesResults").hide();

        $("#richiesteBody-ticket-section-general").show();
        $("#richiesteBody-ticket-section-results").hide();

    };

    self.changeColorPurple = function () {
        $(".entitylist").on("loaded", function () {
            $("#richiesteBody-ticket-section td[data-attribute='ticketnumber'] a").addClass("customLinkVoice");
            $("#customLinkVoiceHrefOpen").css("color", hlvConst.colors.purple)
            $("#customLinkVoiceHrefClosed").css("color", hlvConst.colors.purple)
            $("#customLinkVoiceHrefProgress").css("color", hlvConst.colors.purple)
            $(".customLinkVoice").css("color", hlvConst.colors.purple)
            $("#richiesteBody-ticket-section tr td:last-child").hide();
        })
        $(".sort-enabled:not(.sort)").css("color", hlvConst.colors.black);
        $(".sort a").css("color", hlvConst.colors.purple)
        $(".changingFont").css("color", hlvConst.colors.purple)

        $(".sort-enabled a").addClass("sort-purple");
        $(".sort-enabled a").removeClass("sort-red");
        $(".sort-enabled a").removeClass("sort-green");

        $(".ticketFilter-option").removeClass("ticketFilter-selected");
        $(".ticketFilter-option-cerca").removeClass("ticketFilter-selected");
        $(".ticketFilter-option.hover-purple").addClass("ticketFilter-selected");

        $("#inProgressNodeCasesResults").hide();
        $("#inProgressSubNodeCasesResults").show();
        $("#openNodeCasesResults").hide();
        $("#openSubNodeCasesResults").show();
        $("#closedNodeCasesResults").hide();
        $("#closedSubNodeCasesResults").show();
        $("#closedPersonalCasesResults").hide();
        $("#openPersonalCasesResults").hide();
        $("#inProgressPersonalCasesResults").hide();

        $("#richiesteBody-ticket-section-general").show();
        $("#richiesteBody-ticket-section-results").hide();
    };

    self.getPortalComment = function (incidentid, fnDone) {
        const url = getBaseUrl();
        const urlToRequest = url + "/get-portalcomment?id=" + incidentid;
        return makeHttpGet(urlToRequest, fnDone);
    };

    self.getCompany = function (agencyId, fnDone) {
        const url = getBaseUrl();
        const urlToRequest = url + "/Get-Company?agencyid=" + agencyId;
        return makeHttpGet(urlToRequest, fnDone);
    };

    self.getCompanies = function (fnDone) {
        const url = getBaseUrl();
        const urlToRequest = url + "/Get-Companies";
        return makeHttpGet(urlToRequest, fnDone);
    };

    self.getBusinessLine = function (companyid, fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            const json =
                '[{"hlv_businessline_label": "Motor", "hlv_businessline_value": "855600000", "hlv_bank_lookup": "cf9f7803-fb86-eb11-a812-000d3adc5158"},{"hlv_businessline_label": "Non Motor", "hlv_businessline_value": "855600001", "hlv_bank_lookup": "cf9f7803-fb86-eb11-a812-000d3adc5158"},{"hlv_businessline_label": "Vita", "hlv_businessline_value": "855600003", "hlv_bank_lookup": "cf9f7803-fb86-eb11-a812-000d3adc5158"}]';
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/Get-BusinessLine?companyid=" + companyid;
            return makeHttpGet(urlToRequest, fnDone);
        }
    };

    self.getOperation = function (businessLine, bank, company, fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            const json =
                '[{"hlv_operation_label": "Vendita", "hlv_operation_value": "855600000"},{"hlv_operation_label": "Post Vendita", "hlv_operation_value": "855600001"},{"hlv_operation_label": "Sinistri", "hlv_operation_value": "855600003"}]';
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/get-operations?hlv_businessline=" + businessLine + "&hlv_bank=" + bank + "&company=" + company;
            return makeHttpGet(urlToRequest, fnDone);
        }
    };

    self.getRequestTypology = function (businessLine, bank, level, operation, company, fnDone) {
        if (typeof level === "string") {
            level = parseInt(level);
        } else if (typeof level !== "number") {
            level = 1;
        }
        const url = getBaseUrl();
        if (isDebug(url)) {
            const json =
                '[{"hlv_name": "Rendiconti provvigioni","hlv_level": "1","hlv_tipologierichiestaid": "3d25eb57-3b9d-eb11-b1ac-000d3ab7f78b"},{"hlv_name": "Richiesta Informazioni","hlv_level": "1","hlv_tipologierichiestaid": "de8d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Rendiconti provvigioni","hlv_level": "1","hlv_tipologierichiestaid": "e08d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Supporto Operativo","hlv_level": "1","hlv_tipologierichiestaid": "e28d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Segnalazione Anomalia","hlv_level": "1","hlv_tipologierichiestaid": "e48d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Gestione utenti","hlv_level": "1","hlv_tipologierichiestaid": "e68d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Archiviazione","hlv_level": "1","hlv_tipologierichiestaid": "e88d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Annullamento","hlv_level": "1","hlv_tipologierichiestaid": "ea8d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Disdetta","hlv_level": "1","hlv_tipologierichiestaid": "ec8d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Richiesta Informazioni","hlv_level": "1","hlv_tipologierichiestaid": "ee8d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Richiesta Variazioni","hlv_level": "1","hlv_tipologierichiestaid": "f08d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Attestazione pagamento","hlv_level": "1","hlv_tipologierichiestaid": "f28d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Dichiarazione Fiscale","hlv_level": "1","hlv_tipologierichiestaid": "f48d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Segnalazione Anomalia","hlv_level": "1","hlv_tipologierichiestaid": "f68d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Supporto operativo","hlv_level": "1","hlv_tipologierichiestaid": "f88d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Richiesta annullamento","hlv_level": "1","hlv_tipologierichiestaid": "fa8d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Richiesta Informazioni","hlv_level": "1","hlv_tipologierichiestaid": "fc8d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Richiesta Modulistica","hlv_level": "1","hlv_tipologierichiestaid": "fe8d16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Richiesta Reportistica","hlv_level": "1","hlv_tipologierichiestaid": "008e16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Richiesta Informazione","hlv_level": "1","hlv_tipologierichiestaid": "028e16e6-3a9d-eb11-b1ac-000d3ab7fe79"},{"hlv_name": "Richiesta supporto","hlv_level": "1","hlv_tipologierichiestaid": "048e16e6-3a9d-eb11-b1ac-000d3ab7fe79"}]';
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/get-typology?hlv_businessline=" + businessLine +
                "&hlv_bank=" + bank + "&hlv_level=" + level + "&hlv_operation=" + operation + "&company=" + company;
            return makeHttpGet(urlToRequest, fnDone);
        }
    };

    self.getRequestTypologyAfterOne = function (businessLine, bank, level, parentTypeId, company, fnDone) {
        if (typeof level === "string") {
            level = parseInt(level);
        } else if (typeof level !== "number") {
            level = 1;
        }
        const url = getBaseUrl();
        if (isDebug(url)) {
            let json = "[]";
            if (level === 1) {
                json =
                    '[{"hlv_name": "richiesta nuovo invio rendiconto","hlv_level": "2","hlv_tipologierichiestaid": "25cc34c6-d59d-eb11-b1ac-000d3ab7f619"},{"hlv_name": "richiesta ulteriori dettagli o informazioni su provvigioni mancanti","hlv_level": "2","hlv_tipologierichiestaid": "4959a7cc-d59d-eb11-b1ac-000d3ab7fab2"}]';
            }
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url +
                "/get-typologyminor?hlv_businessline=" + businessLine +
                "&hlv_bank=" + bank + "&hlv_level=" + (level + 1) + "&hlv_parentrequest=" + parentTypeId + "&company=" + company;
            return makeHttpGet(urlToRequest, fnDone);
        }
    };

    self.getParentReqTypology = function (reqId, fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            let json = "[]";
            if (level === 1) {
                json =
                    '[{"hlv_name": "richiesta nuovo invio rendiconto","hlv_level": "2","hlv_tipologierichiestaid": "25cc34c6-d59d-eb11-b1ac-000d3ab7f619"},{"hlv_name": "richiesta ulteriori dettagli o informazioni su provvigioni mancanti","hlv_level": "2","hlv_tipologierichiestaid": "4959a7cc-d59d-eb11-b1ac-000d3ab7fab2"}]';
            }
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/get-parent-typlogy?reqTypeId=" + reqId;
            return makeHttpGet(urlToRequest, fnDone);
        }
    }

    self.getDatiMinimiByReqType = function (reqid, fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            let json = "[]";
            if (level === 1) {
                json = ''
            }
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/get-datiminimi?reqid=" + reqid;
            return makeHttpGet(urlToRequest, fnDone);
        }
    }

    self.getNode = function (companyid, field, fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            let json = "[]";
            if (level === 1) {
                json = ''
            }
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/get-node?companyid=" + companyid + '&nodefield=' + field;
            return makeHttpGet(urlToRequest, fnDone);
        }
    }

    self.getNodeById = function (nodeid, fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            let json = "[]";
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/get-node-by-id?nodeid=" + nodeid;
            return makeHttpGet(urlToRequest, fnDone);
        }
    };

    self.getLastReqType = function (companyid, name, fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            let json = "[]";
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/get-lastreqtype?companyid=" + companyid + "&name=" + name;
            return makeHttpGet(urlToRequest, fnDone);
        }
    };

    self.getKnowledgeBaseArticles = function (typologyId, fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            const json =
                '[{"title":"Apertura contenzioso","knowledgearticleviews":"4","knowledgearticleid":"40a1d686-db77-e911-a828-000d3ab18b39","description":"Apertura contenzioso su titolo in arretrato","content":"L\'intermediario ci richiede l\'invio al contenzioso di titolo scaduto tramite compilazione modello A/2 indicando:n. di polizza, effetto, importo e flaggando la casella che ci consiglia l\'azione legale indicando nel campo note tutti gli elementi utili al reperimento del contarente, ad es. nuovo indirizzo, nominativo e indirizzo dell\'amministratore di condominio. Al modello A/2 allega anche quietanza. Ricevuta la documentazione verifichiamo in pass, che il titolo sia effettivamente in arretrato, che in caso di presenza di vincolo, inoltriamo la richiesta a Service Unit-Portafoglio Agenzie e Broker per invio lettera all\'ente Vincolatario. Successivamente compiliamo un file excel con tutte le richieste ricevute dagli intermediari e lo inviamo all\'Outsourcer per apertura contenzioso in pass."},{"title": "Test J","knowledgearticleviews": "0","description": "dddss","knowledgearticleid": "901b7865-7280-e911-a829-000d3ab18255"},{"title": "Test J","knowledgearticleviews": "0","description": "","knowledgearticleid": "941b7865-7280-e911-a829-000d3ab18255"},{"title": "Prova plug-in 0810 01 02","knowledgearticleviews": "0","description": "ddd","knowledgearticleid": "a4ce375f-a6e9-e911-a834-000d3ab18255"},{"title": "Prova plug-in 0810 01","knowledgearticleviews": "0","description": "","knowledgearticleid": "b1ce375f-a6e9-e911-a834-000d3ab18255"},{"title": "Accesso all\'Area Riservata","knowledgearticleviews": "2","description": "Il Cliente ha sbagliato l\'indirizzo di registrazione al sito New My Helvetia","knowledgearticleid": "7cd8cd8b-1277-e911-a82c-000d3ab182a9"},{"title": "Accesso all\'Area Riservata","knowledgearticleviews": "12","description": "","knowledgearticleid": "7ed8cd8b - 1277 - e911 - a82c - 000d3ab182a9"},{"title": "Proposta di collaborazione","knowledgearticleviews": "0","description": "Fornitore si propone per vendita / sponsorship / partnership con Helvetia.","knowledgearticleid": "ac6fe635 - dc77 - e911 - a82c - 000d3ab182a9"},{"title": "Proposta di collaborazione","knowledgearticleviews": "0","description": "","knowledgearticleid": "ad6fe635 - dc77 - e911 - a82c - 000d3ab182a9"},{"title": "test con op 2 livddd","knowledgearticleviews": "0","description": "bla bla","knowledgearticleid": "d7e9f019 - 2ae5 - e911 - a841 - 000d3ab18325"},{"title": "test con op 2 liv","knowledgearticleviews": "0","description": "","knowledgearticleid": "d9e9f019 - 2ae5 - e911 - a841 - 000d3ab18325"},{"title": "Elenco Polizze Esistenti","knowledgearticleviews": "0","description": "","knowledgearticleid": "4389828d - d5e5 - e911 - a841 - 000d3ab18325"},{"title": "Elenco Polizze Esistenti","knowledgearticleviews": "0","description": "","knowledgearticleid": "072982d0 - d5e5 - e911 - a841 - 000d3ab18325"},{"title": "Accesso all\'Area Riservata","knowledgearticleviews": "0","description": "Il Cliente ha sbagliato l\'indirizzo di registrazione al sito New My Helvetia","knowledgearticleid": "e1c8d267 - d6e5 - e911 - a841 - 000d3ab18325"}]';
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/Get-KnowledgeBase?hlv_tipologiarichiestaid=" + typologyId;
            return makeHttpGet(urlToRequest, fnDone);
        }
    };

    self.getKnowledgeBaseMostRead = function (fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            let json =
                "[{\"title\": \"Incasso titolo al contenzioso\",\"knowledgearticleviews\": \"16\",\"description\": \"Abilitazione incasso titolo al contenzioso\",\"knowledgearticleid\": \"42a1d686-db77-e911-a828-000d3ab18b39\", \"content\": \"L%27intermediario%20incassa%20il%20titolo%20dal%20cliente%20e%20richiede%20sblocco%20in%20Pass%20per%20poter%20procedere%20allo%20scarico%20a%20foglio%20cassa.%20La%20richiesta%20deve%20indicare%20l%27importo%20pagato%20oltre%20all%27indicazione%20del%20numero%20di%20polizza.%20Tramite%20apposita%20funzione%20si%20abilita%20all%27incasso%20l%27intermediario%20e%20in%20caso%20l%27importo%20comprenda%20anche%20le%20spese%20legali%20del%2010%25%2C%20si%20comunica%20alla%20Contabilit%C3%A0%20Agenzie%20di%20procedere%20al%20carico%20delle%20stesse%20tramite%20PNT%20per%20consentirne%20lo%20scarico%20a%20foglio%20cassa\"},{\"title\": \"Incasso titolo al contenzioso\",\"knowledgearticleviews\": \"16\",\"description\": \"\",\"knowledgearticleid\": \"0dd7808e-db77-e911-a838-000d3ab18b89\", \"content\": \"\"},{\"title\": \"Accesso all'Area Riservata\",\"knowledgearticleviews\": \"12\",\"description\": \"\",\"knowledgearticleid\": \"7ed8cd8b-1277-e911-a82c-000d3ab182a9\", \"content\": \"\"},{\"title\": \"Richiesta di collaborazione come dipendente\",\"knowledgearticleviews\": \"11\",\"description\": \"Richiesta di collaborazione come dipendente\",\"knowledgearticleid\": \"b3bcb332-8704-ea11-a811-000d3ab8d09b\", \"content\": \"%3Cp%3EBuongiorno%2C%3Cbr%3E%0Aabbiamo%20inoltrato%20il%20suo%20messaggio%20all%27ufficio%20competente%20che%20la%20contatter%C3%A0%20qualora%20interessato%20alla%20sua%20candidatura.%3C%2Fp%3E%0A%0A%3Cp%3ECordialit%C3%A0.%3C%2Fp%3E%0A%0A%3Cp%3ECoo%20-%20Service%20Unit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br%3E%0AContact%20Center%3Cbr%3E%0AGruppo%20Helvetia%20Italia%3Cbr%3E%0AVia%20G.B.%20Cassinis%2C%2021%20%E2%80%93%2020139%20Milano%3C%2Fp%3E%0A%0A%3Cp%3E%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%3Cbr%3E%0ALa%20segnalazione%20va%20girata%20all%27indirizzo%20email%3A%20%3Cstrong%3Erisorseumane.recruitment%40helvetia.it%3C%2Fstrong%3E%3C%2Fp%3E%0A%0A%0A\"},{\"title\": \"Richiesta di collaborazione come dipendente\",\"knowledgearticleviews\": \"11\",\"description\": \"\",\"knowledgearticleid\": \"b4bcb332-8704-ea11-a811-000d3ab8d09b\", \"content\": \"\"},{\"title\": \"Accesso all'Area Riservata\",\"knowledgearticleviews\": \"10\",\"description\": \"Il Cliente ha sbagliato l'indirizzo di registrazione al sito New My Helvetia\",\"knowledgearticleid\": \"62223530-9a7c-e911-a839-000d3ab187b5\", \"content\": \"%3Cp%3EEliminare%20la%20registrazione%20del%20cliente%20ed%20inviare%20il%20seguente%20riscontro%20via%20E-Mail.%3C%2Fp%3E%0A%0A%3Cp%3EGentile%20Cliente%2C%3C%2Fp%3E%0A%0A%3Cp%3Ela%20informiamo%20che%20l%27indirizzo%20errato%20%C3%A8%20stato%20rimosso%20dal%20sistema%20MyHelvetia.%3C%2Fp%3E%0A%0A%3Cp%3ELa%20preghiamo%20di%20ripetere%20le%20operazioni%20di%20registrazione.%3C%2Fp%3E%0A%0A%3Cp%3ECordiali%20Saluti%2C%3C%2Fp%3E%0A%0A%3Cp%3EIl%20Contact%20Center%20di%20Helvetia%20Assicurazioni%3C%2Fp%3E%0A%0A%0A\"},{\"title\": \"Variazione vincolo a seguito surroga mutuo\",\"knowledgearticleviews\": \"9\",\"description\": \"Il cliente chiede di poter inserire un vincolo a favore di un Istituto di Credito a seguito della surroga del mutuo\",\"knowledgearticleid\": \"3ca1d686-db77-e911-a828-000d3ab18b39\", \"content\": \"ING%20BANK%20N.V.%20INOLTRARE%20RISPOSTA%20MEZZO%20MAIL%20CON%20IL%20SEGUENTE%20TESTO%3A%20%0ABuongiorno%2Ccon%20la%20presente%20Le%20comunichiamo%20che%20l%27intero%20premio%20relativo%20alla%20polizza%20Incendio%20n.%20101%2F01%2F182073%20ci%20%C3%A8%20stato%20a%20suo%20tempo%20corrisposto%20dalla%20Spett.le%20Ing%20Direct%20N.V.%20%28ora%20Ing%20Bank%20N.V.%29%20la%20quale%20offriva%20la%20copertura%20assicurativa%2C%20in%20forma%20gratuita%2C%20ai%20propri%20mutuatari.%0APer%20quanto%20sopra%20esposto%20nessun%20rimborso%20%C3%A8%20dovuto.%0ARimaniamo%20a%20disposizione%20per%20eventuali%20chiarimenti%20e%20cogliamo%20l%27occasione%20per%20porgere%20cordiali%20saluti.\"},{\"title\": \"Variazione vincolo a seguito surroga mutuo\",\"knowledgearticleviews\": \"9\",\"description\": \"\",\"knowledgearticleid\": \"efd6808e-db77-e911-a838-000d3ab18b89\", \"content\": \"\"},{\"title\": \"Scarico a foglio cassa\",\"knowledgearticleviews\": \"8\",\"description\": \"scarico a foglio cassa spese legali\",\"knowledgearticleid\": \"48a1d686-db77-e911-a828-000d3ab18b39\", \"content\": \"L%27intermediario%20richiede%20procedura%20per%20scarico%20a%20foglio%20cassa%20delle%20spese%20legali.%20La%20richiesta%20deve%20essere%20inoltrata%20a%20Service%20Unit-contabilit%C3%A0%20Intermediari\"},{\"title\": \"Scarico a foglio cassa\",\"knowledgearticleviews\": \"8\",\"description\": \"\",\"knowledgearticleid\": \"25d7808e-db77-e911-a838-000d3ab18b89\", \"content\": \"\"},{\"title\": \"Abbuono \",\"knowledgearticleviews\": \"6\",\"description\": \"Spese legali\",\"knowledgearticleid\": \"4ca1d686-db77-e911-a828-000d3ab18b39\", \"content\": \"L%27intermediario%20ci%20richiede%20di%20soprassedere%20all%27incasso%20delle%20spese%20legali.%20Si%20effettua%20una%20valutazione%20per%20importanza%20cliente%2Ftipo%20agenzia%2C%20ecc\"},{\"title\": \"Abbuono \",\"knowledgearticleviews\": \"6\",\"description\": \"\",\"knowledgearticleid\": \"35d7808e-db77-e911-a838-000d3ab18b89\", \"content\": \"\"},{\"title\": \"Apertura contenzioso\",\"knowledgearticleviews\": \"3\",\"description\": \"Apertura contenzioso su titolo in arretrato\",\"knowledgearticleid\": \"40a1d686-db77-e911-a828-000d3ab18b39\", \"content\": \"L%27intermediario%20ci%20richiede%20l%27invio%20al%20contenzioso%20di%20titolo%20scaduto%20tramite%20compilazione%20modello%20A%2F2%20indicando%3An.%20di%20polizza%2C%20effetto%2C%20importo%20e%20flaggando%20la%20casella%20che%20ci%20consiglia%20l%27azione%20legale%20indicando%20nel%20campo%20note%20tutti%20gli%20elementi%20utili%20al%20reperimento%20del%20contarente%2C%20ad%20es.%20nuovo%20indirizzo%2C%20nominativo%20e%20indirizzo%20dell%27amministratore%20di%20condominio.%20Al%20modello%20A%2F2%20allega%20anche%20quietanza.%20Ricevuta%20la%20documentazione%20verifichiamo%20in%20pass%2C%20che%20il%20titolo%20sia%20effettivamente%20in%20arretrato%2C%20che%20in%20caso%20di%20presenza%20di%20vincolo%2C%20inoltriamo%20la%20richiesta%20a%20Service%20Unit-Portafoglio%20Agenzie%20e%20Broker%20per%20invio%20lettera%20all%27ente%20Vincolatario.%20Successivamente%20compiliamo%20un%20file%20excel%20con%20tutte%20le%20richieste%20ricevute%20dagli%20intermediari%20e%20lo%20inviamo%20all%27Outsourcer%20per%20apertura%20contenzioso%20in%20pass.\"},{\"title\": \"Apertura contenzioso\",\"knowledgearticleviews\": \"3\",\"description\": \"\",\"knowledgearticleid\": \"05d7808e-db77-e911-a838-000d3ab18b89\", \"content\": \"\"},{\"title\": \"Circolare - Auto\",\"knowledgearticleviews\": \"3\",\"description\": \"\",\"knowledgearticleid\": \"4a3ae324-de53-ea11-a812-000d3ab8d792\", \"content\": \"\"}]";

            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/Get-KnowledgeBase-MostRead";
            return makeHttpGet(urlToRequest, fnDone);
        }
    };

    self.getNews = function (fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            const json = "[]";
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/Get-News";
            return makeHttpGet(urlToRequest, fnDone);
        }
    };

    self.getArticleViews = function (idkb, agId, fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            const json = "[]";
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/Get-ArticleViews?idkb=" + idkb + "&nodeid=" + agId;
            return makeHttpGet(urlToRequest, fnDone);
        }
    };


    self.buildParam = function (bcItems) {
        if (typeof bcItems !== "undefined" && bcItems !== null && bcItems.length > 0) {
            var paramList = [];

            bcItems.forEach(function (item, index) {
                paramList.push({
                    id: item.id,
                    label: item.label,
                    type: item.type,
                    value: item.value
                });

            });

            var strParam = encodeURI(JSON.stringify(paramList));
            strParam = strParam != null ? strParam.replace(/&/g, '%26') : "";
            return strParam;
        }
        return "";
    };

    self.getKnowledgeBaseByName = function (name, companyid, fnDone) {
        const url = getBaseUrl();
        if (isDebug(url)) {
            const json =
                '[{"title":"Apertura contenzioso","knowledgearticleviews":"4","knowledgearticleid":"40a1d686-db77-e911-a828-000d3ab18b39","description":"Apertura contenzioso su titolo in arretrato","content":"L\'intermediario ci richiede l\'invio al contenzioso di titolo scaduto tramite compilazione modello A/2 indicando:n. di polizza, effetto, importo e flaggando la casella che ci consiglia l\'azione legale indicando nel campo note tutti gli elementi utili al reperimento del contarente, ad es. nuovo indirizzo, nominativo e indirizzo dell\'amministratore di condominio. Al modello A/2 allega anche quietanza. Ricevuta la documentazione verifichiamo in pass, che il titolo sia effettivamente in arretrato, che in caso di presenza di vincolo, inoltriamo la richiesta a Service Unit-Portafoglio Agenzie e Broker per invio lettera all\'ente Vincolatario. Successivamente compiliamo un file excel con tutte le richieste ricevute dagli intermediari e lo inviamo all\'Outsourcer per apertura contenzioso in pass."},{"title": "Test J","knowledgearticleviews": "0","description": "dddss","knowledgearticleid": "901b7865-7280-e911-a829-000d3ab18255"},{"title": "Test J","knowledgearticleviews": "0","description": "","knowledgearticleid": "941b7865-7280-e911-a829-000d3ab18255"},{"title": "Prova plug-in 0810 01 02","knowledgearticleviews": "0","description": "ddd","knowledgearticleid": "a4ce375f-a6e9-e911-a834-000d3ab18255"},{"title": "Prova plug-in 0810 01","knowledgearticleviews": "0","description": "","knowledgearticleid": "b1ce375f-a6e9-e911-a834-000d3ab18255"},{"title": "Accesso all\'Area Riservata","knowledgearticleviews": "2","description": "Il Cliente ha sbagliato l\'indirizzo di registrazione al sito New My Helvetia","knowledgearticleid": "7cd8cd8b-1277-e911-a82c-000d3ab182a9"},{"title": "Accesso all\'Area Riservata","knowledgearticleviews": "12","description": "","knowledgearticleid": "7ed8cd8b - 1277 - e911 - a82c - 000d3ab182a9"},{"title": "Proposta di collaborazione","knowledgearticleviews": "0","description": "Fornitore si propone per vendita / sponsorship / partnership con Helvetia.","knowledgearticleid": "ac6fe635 - dc77 - e911 - a82c - 000d3ab182a9"},{"title": "Proposta di collaborazione","knowledgearticleviews": "0","description": "","knowledgearticleid": "ad6fe635 - dc77 - e911 - a82c - 000d3ab182a9"},{"title": "test con op 2 livddd","knowledgearticleviews": "0","description": "bla bla","knowledgearticleid": "d7e9f019 - 2ae5 - e911 - a841 - 000d3ab18325"},{"title": "test con op 2 liv","knowledgearticleviews": "0","description": "","knowledgearticleid": "d9e9f019 - 2ae5 - e911 - a841 - 000d3ab18325"},{"title": "Elenco Polizze Esistenti","knowledgearticleviews": "0","description": "","knowledgearticleid": "4389828d - d5e5 - e911 - a841 - 000d3ab18325"},{"title": "Elenco Polizze Esistenti","knowledgearticleviews": "0","description": "","knowledgearticleid": "072982d0 - d5e5 - e911 - a841 - 000d3ab18325"},{"title": "Accesso all\'Area Riservata","knowledgearticleviews": "0","description": "Il Cliente ha sbagliato l\'indirizzo di registrazione al sito New My Helvetia","knowledgearticleid": "e1c8d267 - d6e5 - e911 - a841 - 000d3ab18325"}]';
            return makeFakeHttpGet(json, fnDone);
        } else {
            const urlToRequest = url + "/get-KnowledgeBaseByName?articleTitle=" + name + "&companyid=" + companyid;
            return makeHttpGet(urlToRequest, fnDone);
        }

    };

    self.getUserAgencies = function () {
        return {
            userid: $("#currentuserid").val(),

            nodoHi: $("#nodoHi").val(),
            nodoHr: $("#nodoHr").val(),
            nodoHv: $("#nodoHv").val(),

            subNodoHi: $("#subnodoHi").val(),
            subNodoHr: $("#subnodoHr").val(),
            subNodoHv: $("#subnodoHv").val(),
        }
    };
};

Avanade.Hlv.PortalAgenti.Home = new function () {
    const self = this;
    var companyList = [];
    var blList = [];
    var blListToCheck1 = [855600000, 855600001, 855600003];
    var blListToCheck2 = [855600009, 855600010, 999999999]; //999999999 value fittizio per il cerca
    var isFirstLoad = true;
    var countFirstLoad = 0;

    self.init = function () {
        var ag1 = {
            id: $("#nodoHi").val(),
            //label: $("#nodoHiName").val(),
            type: "node"
        };

        var ag2 = {
            id: $("#nodoHr").val(),
            //label: $("#nodoHrName").val(),
            type: "node"
        };

        var ag3 = {
            id: $("#nodoHv").val(),
            //label: $("#nodoHvName").val(),
            type: "node"
        };

        var subag1 = {
            id: $("#subnodoHi").val(),
            //label: $("#subnodoHiName").val(),
            type: "subnode"
        };

        var subag2 = {
            id: $("#subnodoHr").val(),
            //label: $("#subnodoHrName").val(),
            type: "subnode"
        };

        var subag3 = {
            id: $("#subnodoHv").val(),
            //label: $("#subnodoHvName").val(),
            type: "subnode"
        };

        $(".carousel-item:first-child").addClass("active");
        $(".carousel-indicators li:first-child").addClass("active");

        $(".entitylist").on("loaded", function () {
            $("#homeBody-ticket-section td[data-attribute='ticketnumber'] a").addClass("customLinkVoice");
            $("#homeBody-ticket-section tr td:last-child").hide();
            countFirstLoad++;

            if (isFirstLoad && countFirstLoad == 3) {
                $("#personalFilter").click();
                isFirstLoad = false;
            }
            //self.personalCasesFilter();
        })

        $(".modal.fade").on("show.bs.modal", function () {
            $(".modal.fade").css("opacity", 1);
            $(".modal-dialog").css({ "top": "40px", "max-width": "1000px", "width": "1000px" });
            $(".modal-content").css({ "border-radius": 0 })
        })

        $(".modal.fade").on("shown.bs.modal", function () {
            $(".modal-form.in .modal-content .modal-body iframe").on("load", function () {
                var ticketNumber = $(".modal-form.in .modal-content .modal-body iframe").contents().find("#ticketnumber")[0] != null ?
                    $(".modal-form.in .modal-content .modal-body iframe").contents().find("#ticketnumber")[0].value : null;

                $(".modal-form.in .modal-header h4").html("");

                if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ticketNumber)) {
                    var status = $(".modal-form.in .modal-content .modal-body iframe").contents().find("#statuscode")[0].innerText;
                    $(".modal-form.in .modal-header").css({ "display": "block", "border-bottom": "none" })
                    $(".modal-form.in .modal-header h4").html('<div> <b>Dettaglio Richiesta</b> - <span class="greenFont" id="numeroCaso">' + '<b>' + ticketNumber + '</b>' + '</span> <br> <b>Stato:</b> <span class="greenFont">' + '<b>' + status + '</b>' + '</span>');
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("tr:lt(2)").hide()
                    //MODALE CREA COMMENTO DA CASI APERTI
                    //$(".modal.fade.modal-form.modal-form-insert.in iframe").contents().find("td:lt(6)").hide()

                    //$('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype1id_name").parent().parent().parent().hide();

                    if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype2id").val() == "")
                        $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype2id_name").parent().parent().parent().hide();

                    if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype3id").val() == "")
                        $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype3id_name").parent().parent().parent().hide();

                    if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype4id").val() == "")
                        $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype4id_name").parent().parent().parent().hide();

                    if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype5id").val() == "")
                        $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype5id_name").parent().parent().parent().hide();

                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#customerid_name").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_nodeid_name").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_subnodeid_name").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#caseorigincode").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_externalcasetypology").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_customerontheintermediaryspremises").parent().parent().parent().hide();

                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtamountrequired").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtmontescontibalance").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtreasonforrequest").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_amountrequired").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_montescontibalance").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_reasonforrequest").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi").parent().parent().parent().hide();

                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcamontescontibalance").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_amountrequired").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcaamountrequired").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcareasonforrequest").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_montescontibalance").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_reasonforrequest").parent().parent().parent().hide();

                    var lastReqId = getLatReqTypeIdFromInputs();
                    var lastReqType = Avanade.Hlv.PortalAgenti.Common.getParentReqTypology(lastReqId);
                    if (lastReqType != null && lastReqType.length > 0) {
                        var particularCase = !Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(lastReqType[0].hlv_externalcasetypology) ? parseInt(lastReqType[0].hlv_externalcasetypology) : -1;
                        var severityValue = lastReqType[0].hlv_severity_value;
                        var severityLabel = lastReqType[0].hlv_severity_name;
                        var serviceId = lastReqType[0].hlv_service_id;
                        var serviceLabel = lastReqType[0].hlv_service_name;
                        var customerontheintermediaryspremises = lastReqType[0].hlv_customerontheintermediaryspremises;

                        switch (particularCase) {
                            case 855600015://Sblocco Quietanzamneto

                                break;
                            case 855600014://Montesconti RCA

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtamountrequired").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtamountrequired").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtmontescontibalance").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtmontescontibalance").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtreasonforrequest").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtreasonforrequest").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_amountrequired").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_amountrequired").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_montescontibalance").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_montescontibalance").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_reasonforrequest").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_reasonforrequest").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcamontescontibalance").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcamontescontibalance").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcaamountrequired").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcaamountrequired").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcareasonforrequest").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcareasonforrequest").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_amountrequired").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_amountrequired").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_montescontibalance").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_montescontibalance").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_reasonforrequest").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_reasonforrequest").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt").is(":checked"))
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca").is(":checked"))
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi").is(":checked"))
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi").is(":checked"))
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi").parent().parent().parent().show();
                                break;
                        }
                    }
                }

                $(".modal-form.in .modal-content .modal-body iframe").contents().find(".modal.fade").on("shown.bs.modal", function () {
                    alert("ciao")
                })
            })

        })

        $("#optionset-nodo").hide();
        $("#optionset-sottonodo").hide();

        if ($("#roles :input").val() == "PI - Direzione") {
            var companies = Avanade.Hlv.PortalAgenti.Common.getCompanies();
            if (companies != null) {
                companies.forEach(function (elem) {
                    companyList.push({
                        id: elem.companyid,
                        name: elem.companyname,
                        type: "company",
                        value: "1"

                    })

                })
            }
        }
        else if ($("#roles :input").val() == "PI - Insurance Corner" || $("#roles :input").val() == "PI - SubAgente" || $("#roles :input").val() == "PI - Coll – SottoNodo Broker") {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag1.id) && subag1.id != "/") {
                var ag1Res = Avanade.Hlv.PortalAgenti.Common.getCompany(subag1.id);
                if (ag1Res != null) {
                    ag1Res.forEach(function (elem) {
                        companyList.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "1"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag2.id) && subag2.id != "/") {
                var ag2Res = Avanade.Hlv.PortalAgenti.Common.getCompany(subag2.id);
                if (ag2Res != null) {
                    ag2Res.forEach(function (elem) {
                        companyList.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "2"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag3.id) && subag3.id != "/") {
                var ag3Res = Avanade.Hlv.PortalAgenti.Common.getCompany(subag3.id);
                if (ag3Res != null) {
                    ag3Res.forEach(function (elem) {
                        companyList.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "3"
                        })
                    })
                }
            }
        }
        else {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag1.id) && ag1.id != "/") {
                var ag1Res = Avanade.Hlv.PortalAgenti.Common.getCompany(ag1.id);
                if (ag1Res != null) {
                    ag1Res.forEach(function (elem) {
                        companyList.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "1"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag2.id) && ag2.id != "/") {
                var ag2Res = Avanade.Hlv.PortalAgenti.Common.getCompany(ag2.id);
                if (ag2Res != null) {
                    ag2Res.forEach(function (elem) {
                        companyList.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "2"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag3.id) && ag3.id != "/") {
                var ag3Res = Avanade.Hlv.PortalAgenti.Common.getCompany(ag3.id);
                if (ag3Res != null) {
                    ag3Res.forEach(function (elem) {
                        companyList.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "3"
                        })
                    })
                }
            }

        }
        companyList.forEach(function (c) {
            var blRes = Avanade.Hlv.PortalAgenti.Common.getBusinessLine(c.id);
            if (blRes != null && blRes.length > 0) {
                blRes.forEach(function (b) {
                    var position = blList.find(function (row) { return row == b.hlv_businessline_value })
                    if (!position)
                        blList.push(parseInt(b.hlv_businessline_value));
                })
            }
        })

        var row1count = 0;
        var row2count = 0;
        var classRow1 = "";
        var classRow2 = "";

        blListToCheck1.forEach(function (b) {
            if (blList.includes(b)) {
                $("#bl_" + b).show();
                row1count++;
            }
        })

        blListToCheck2.forEach(function (b) {
            if (blList.includes(b)) {
                $("#bl_" + b).show();
                row2count++;
            }
        })

        if (row1count > 0) {
            classRow1 = "col-md-" + (12 / row1count);
            blListToCheck1.forEach(function (b) {
                $("#bl_" + b).removeClass("col-md-4").addClass(classRow1);
            })
        }
        if (row2count >= 0) {
            classRow2 = "col-md-" + (12 / (row2count + 1));
            blListToCheck2.forEach(function (b) {
                $("#bl_" + b).removeClass("col-md-4").addClass(classRow2);
            })
        }
    };

    self.showNodeOptions = function () {
        var userObj = Avanade.Hlv.PortalAgenti.Common.getUserAgencies();
        var userId = userObj != null ? userObj.userid : null;

        if (userId == null) {
            return;
        }

        $('.input-group.entitylist-filter-option-text input[name="0"]').val("");
        $('.input-group.entitylist-filter-option-text input[name="1"]').val(userId);
        $('.input-group.entitylist-filter-option-text input[name="2"]').val("");
        $('.input-group.entitylist-filter-option-text input[name="3"]').val("aaa");
        $('.input-group.entitylist-filter-option-text input[name="4"]').val("");
        // $('.entitylist-filter-option .checkbox input[name="3"]').prop('checked', true)
        // $('.entitylist-filter-option .checkbox input[name="5"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="5"]').val("");

        $("#optionset-nodo").show();
        $("#optionset-sottonodo").hide();
        $("#subNodeRequestDescription").hide();
        $("#nodeRequestDescription").show();
        $("#personalRequestDescription").hide();

        $("#ticket-filter-option-nodo").val(0);
        $("#ticket-filter-option-sottonodo").val(0);
        $(".btn.btn-default.btn-entitylist-filter-submit").click();

    };

    self.showSubNodeOptions = function () {
        var userObj = Avanade.Hlv.PortalAgenti.Common.getUserAgencies();
        var userId = userObj != null ? userObj.userid : null;

        if (userId == null) {
            return;
        }
        var firstSubNode = $($("#ticket-filter-option-sottonodo option")[1]).attr('value')

        $('.input-group.entitylist-filter-option-text input[name="0"]').val("");
        $('.input-group.entitylist-filter-option-text input[name="1"]').val(userId);

        // $('.entitylist-filter-option .checkbox input[name="3"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="3"]').val("");

        if ($("#roles :input").val() == "PI - Agente" ||
            $("#roles :input").val() == "PI - Insurance Corner") {
            //$('.entitylist-filter-option .checkbox input[name="5"]').prop('checked', true)
            $('.input-group.entitylist-filter-option-text input[name="5"]').val("aaa");
        }
        else {
            $('.input-group.entitylist-filter-option-text input[name="2"]').val(firstSubNode);
        }


        $("#optionset-nodo").hide();
        $("#optionset-sottonodo").show();
        $("#subNodeRequestDescription").show();
        $("#nodeRequestDescription").hide();
        $("#personalRequestDescription").hide();
        $("#ticket-filter-option-nodo").val(0);

        $("#ticket-filter-option-sottonodo").val(firstSubNode);
        $(".btn.btn-default.btn-entitylist-filter-submit").click();

    };

    self.goToArticle = function (objArray) {

        var titlekb = $("#carousel-kb .carousel-item.active .sub-title").text().replace(/(\r\n|\n|\r)/gm, "").trim();
        if (titlekb != "") {
            window.location = "/articolidisupporto?titlekb=" + titlekb;
        }
    };

    self.personalCasesFilter = function () {
        var userObj = Avanade.Hlv.PortalAgenti.Common.getUserAgencies();
        var userId = userObj != null ? userObj.userid : null;

        if (userId == null) {
            return;
        }

        $("#optionset-nodo").hide();
        $("#optionset-sottonodo").hide();
        $("#subNodeRequestDescription").hide();
        $("#nodeRequestDescription").hide();
        $("#personalRequestDescription").show();

        $("#ticket-filter-option-nodo").val(0);
        $("#ticket-filter-option-sottonodo").val(0);


        $('.input-group.entitylist-filter-option-text input[name="0"]').val(userId);
        $('.input-group.entitylist-filter-option-text input[name="1"]').val("");
        $('.input-group.entitylist-filter-option-text input[name="2"]').val("");
        //$('.entitylist-filter-option .checkbox input[name="3"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="3"]').val("");
        //$('.entitylist-filter-option .checkbox input[name="5"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="5"]').val("");

        $(".btn.btn-default.btn-entitylist-filter-submit").click();

    };

    self.nodoCasesFilter = function () {
        //var userObj = Avanade.Hlv.PortalAgenti.Common.getUserAgencies();
        var nodo = $("#ticket-filter-option-nodo").val();

        if (nodo == null || nodo == "0") {
            return;
        }


        $('.input-group.entitylist-filter-option-text input[name="0"]').val("");
        $('.input-group.entitylist-filter-option-text input[name="1"]').val(nodo);
        $('.input-group.entitylist-filter-option-text input[name="2"]').val("");
        //$('.entitylist-filter-option .checkbox input[name="3"]').prop('checked', true)
        $('.input-group.entitylist-filter-option-text input[name="3"]').val("aaa");
        //$('.entitylist-filter-option .checkbox input[name="5"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="5"]').val("");

        $(".btn.btn-default.btn-entitylist-filter-submit").click();

    };

    self.subNodoCasesFilter = function () {
        //var userObj = Avanade.Hlv.PortalAgenti.Common.getUserAgencies();
        var sottonodo = $("#ticket-filter-option-sottonodo").val();
        if (sottonodo == null) {
            return;
        }

        $('.input-group.entitylist-filter-option-text input[name="0"]').val("");
        $('.input-group.entitylist-filter-option-text input[name="1"]').val("");
        $('.input-group.entitylist-filter-option-text input[name="2"]').val(sottonodo);
        //$('.entitylist-filter-option .checkbox input[name="3"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="3"]').val("");

        if ($("#roles :input").val() == "PI - Agente" ||
            $("#roles :input").val() == "PI - Insurance Corner") {
            //$('.entitylist-filter-option .checkbox input[name="5"]').prop('checked', true)
            $('.input-group.entitylist-filter-option-text input[name="5"]').val("aaa");
        }
        else {
            $('.input-group.entitylist-filter-option-text input[name="2"]').val(sottonodo);
        }


        $(".btn.btn-default.btn-entitylist-filter-submit").click();

    };

    var getLatReqTypeIdFromInputs = function () {
        var resid = "";
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype5id").val())) {
            return $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype5id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype4id").val())) {
            return $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype4id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype3id").val())) {
            return $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype3id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype2id").val())) {
            return $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype2id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype1id").val())) {
            return $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype1id").val()
        }
    };

};

Avanade.Hlv.PortalAgenti.News = new function () {
    const self = this;

    self.init = function () {
        $("#modal-dettaglio-news").on("show.bs.modal", function () {

        })
    };

    self.showModal = function (index) {
        var title = $("#news-title-" + index).html();
        var desc = $("#news-desc-" + index).html();

        $("#modal-dettaglio-news #modal-title").html(title);
        $("#modal-dettaglio-news #modalContent-news").html(desc);

        $("#modal-dettaglio-news").modal("show");
    };
};

Avanade.Hlv.PortalAgenti.VisualizzaRichieste = new function () {
    const self = this;
    var isFirstLoad = true;
    var countFirstLoad = 0;

    self.init = function () {
        $(".carousel-item:first-child").addClass("active");
        $(".carousel-indicators li:first-child").addClass("active");

        $(".entitylist").on("loaded", function () {
            $("#richiesteBody-ticket-section td[data-attribute='ticketnumber'] a").addClass("customLinkVoice");
            $("#richiesteBody-ticket-section tr td:last-child").hide();

            countFirstLoad++;

            if (isFirstLoad && countFirstLoad == 3) {
                $("#personalFilter").click();
                isFirstLoad = false;
            }
        })

        $("#risultatiRicerca .entitylist").on("loaded", function () {
            // var countRecAttr = $('#SearchCountTextnull').attr('aria-label');

            // if (countRecAttr == null){
            //     return;
            // }

            // var countRec = $('#SearchCountTextnull').attr('aria-label').split(' ')[0];

            // if (isNaN(countRec)) {
            //     countRec = 0;
            // }

            // $('#section-results-countRecords').text(countRec);
        })

        $(".modal.fade").on("show.bs.modal", function () {
            $(".modal.fade").css("opacity", 1);
            $(".modal-dialog").css({ "top": "40px", "max-width": "1000px", "width": "1000px" });
            $(".modal-content").css({ "border-radius": 0 })
        })

        $(".modal.fade").on("shown.bs.modal", function () {
            $(".modal-form.in .modal-content .modal-body iframe").on("load", function () {
                var ticketNumber = $(".modal-form.in .modal-content .modal-body iframe").contents().find("#ticketnumber")[0].value;

                $(".modal-form.in .modal-header h4").html("");

                if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ticketNumber)) {
                    var status = $(".modal-form.in .modal-content .modal-body iframe").contents().find("#statuscode")[0].innerText;
                    $(".modal-form.in .modal-header").css({ "display": "block", "border-bottom": "none" })
                    $(".modal-form.in .modal-header h4").html('<div> <b>Dettaglio Richiesta</b> - <span class="greenFont" id="numeroCaso">' + '<b>' + ticketNumber + '</b>' + '</span> <br> <b>Stato:</b> <span class="greenFont">' + '<b>' + status + '</b>' + '</span>');
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("tr:lt(2)").hide();


                    //$('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype1id_name").parent().parent().parent().hide();

                    if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype2id").val() == "")
                        $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype2id_name").parent().parent().parent().hide();

                    if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype3id").val() == "")
                        $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype3id_name").parent().parent().parent().hide();

                    if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype4id").val() == "")
                        $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype4id_name").parent().parent().parent().hide();

                    if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype5id").val() == "")
                        $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype5id_name").parent().parent().parent().hide();


                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#customerid_name").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_nodeid_name").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_subnodeid_name").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#caseorigincode").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_externalcasetypology").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_customerontheintermediaryspremises").parent().parent().parent().hide();

                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtamountrequired").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtmontescontibalance").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtreasonforrequest").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_amountrequired").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_montescontibalance").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_reasonforrequest").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi").parent().parent().parent().hide();

                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcamontescontibalance").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_amountrequired").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcaamountrequired").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcareasonforrequest").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_montescontibalance").parent().parent().parent().hide();
                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_reasonforrequest").parent().parent().parent().hide();

                    var lastReqId = getLatReqTypeIdFromInputs();
                    var lastReqType = Avanade.Hlv.PortalAgenti.Common.getParentReqTypology(lastReqId);
                    if (lastReqType != null && lastReqType.length > 0) {
                        var particularCase = !Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(lastReqType[0].hlv_externalcasetypology) ? parseInt(lastReqType[0].hlv_externalcasetypology) : -1;
                        var severityValue = lastReqType[0].hlv_severity_value;
                        var severityLabel = lastReqType[0].hlv_severity_name;
                        var serviceId = lastReqType[0].hlv_service_id;
                        var serviceLabel = lastReqType[0].hlv_service_name;
                        var customerontheintermediaryspremises = lastReqType[0].hlv_customerontheintermediaryspremises;

                        switch (particularCase) {
                            case 855600015://Sblocco Quietanzamneto

                                break;
                            case 855600014://Montesconti RCA

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtamountrequired").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtamountrequired").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtmontescontibalance").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtmontescontibalance").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtreasonforrequest").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvtreasonforrequest").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_amountrequired").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_amountrequired").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_montescontibalance").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_montescontibalance").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_reasonforrequest").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi_reasonforrequest").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcamontescontibalance").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcamontescontibalance").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcaamountrequired").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcaamountrequired").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcareasonforrequest").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rcareasonforrequest").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_amountrequired").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_amountrequired").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_montescontibalance").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_montescontibalance").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_reasonforrequest").val() != "")
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi_reasonforrequest").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt").is(":checked"))
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca").is(":checked"))
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi").is(":checked"))
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_rca_svi").parent().parent().parent().show();

                                if ($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi").is(":checked"))
                                    $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_cvt_svi").parent().parent().parent().show();
                                break;
                        }
                    }
                }
            })

        })

        $('#richiesteBody-ticket-section-results [name="0"]').val("");
        $('#richiesteBody-ticket-section-results [name="1"]').val("");
        $('#richiesteBody-ticket-section-results [name="2"]').prop('type', 'text');
        $('#richiesteBody-ticket-section-results [name="2"]').val("");
        $('#richiesteBody-ticket-section-results [name="3"]').prop('type', 'text');
        $('#richiesteBody-ticket-section-results [name="3"]').val("");
        $('#richiesteBody-ticket-section-results [name="4"]').val("");
        $('#richiesteBody-ticket-section-results [name="5"]').val("");
        $('#richiesteBody-ticket-section-results [name="6"]').val("");

        $("#optionset-nodo").hide();
        $("#optionset-sottonodo").hide();

    };

    self.closeModal = function () {
        $("#modal-dettaglio-richiesta").modal("hide");
    };

    self.chiudiRicercaTicket = function () {
        $(".ricerca-ticket").hide()
    };

    self.openModalDettaglioRichiesteLavorazione = function () {
        $("#modal-title").text("Richieste in lavorazione");
        $("#openPersonalCases").hide();
        $("#closedPersonalCases").hide();
        $("#openNodeCases").hide();
        $("#closedNodeCases").hide();
        $("#openSubNodeCases").hide();
        $("#closedSubNodeCases").hide();
        $("#inProgressPersonalCases").show();
        $("#inProgressNodeCases").show();
        $("#inProgressSubNodeCases").show();
        $("#totale-title").text("Totale richieste in lavorazione");
        $("#totalOpenRecords").hide();
        $("#totalClosedRecords").hide();
        $("#totalRecordInProgress").show();
        $("#modal-dettaglio-count-richieste").modal("show");
    };

    self.openModalDettaglioRichiesteAperte = function () {
        $("#modal-title").text("Richieste aperte");
        $("#closedPersonalCases").hide();
        $("#inProgressPersonalCases").hide();
        $("#inProgressNodeCases").hide();
        $("#closedNodeCases").hide();
        $("#inProgressSubNodeCases").hide();
        $("#closedSubNodeCases").hide();
        $("#openPersonalCases").show();
        $("#openNodeCases").show();
        $("#openSubNodeCases").show();
        $("#totale-title").text("Totale richieste aperte");
        $("#totalOpenRecords").show();
        $("#totalClosedRecords").hide();
        $("#totalRecordInProgress").hide();
        $("#modal-dettaglio-count-richieste").modal("show");
    };

    self.openModalDettaglioRichiesteChiuse = function () {
        $("#modal-title").text("Richieste chiuse");
        $("#openPersonalCases").hide();
        $("#inProgressPersonalCases").hide();
        $("#inProgressNodeCases").hide();
        $("#openNodeCases").hide();
        $("#inProgressSubNodeCases").hide();
        $("#openSubNodeCases").hide();
        $("#closedPersonalCases").show();
        $("#closedNodeCases").show();
        $("#closedSubNodeCases").show();
        $("#totale-title").text("Totale richieste chiuse");
        $("#totalOpenRecords").hide();
        $("#totalClosedRecords").show();
        $("#totalRecordInProgress").hide();
        $("#modal-dettaglio-count-richieste").modal("show");
    };

    self.showSearchSection = function () {
        $(".entitylist").on("loaded", function () {
            $(".customLinkVoice").css("color", hlvConst.colors.green)
            $("#customLinkVoiceHrefSearchResults").css("color", hlvConst.colors.green)
        })
        $(".changingFont").css("color", hlvConst.colors.green)

        $(".sort-enabled a").addClass("sort-green");
        $(".sort-enabled a").removeClass("sort-red");
        $(".sort-enabled a").removeClass("sort-purple");

        $(".customLinkVoice").css("color", hlvConst.colors.green)
        $(".ticketFilter-option").removeClass("ticketFilter-selected");
        $(".ticketFilter-option-cerca").addClass("ticketFilter-selected");

        $('#richiesteBody-ticket-section-results [name="0"]').val("");
        $('#richiesteBody-ticket-section-results [name="1"]').val("");
        $('#richiesteBody-ticket-section-results [name="2"]').val("");
        $('#richiesteBody-ticket-section-results [name="3"]').val("");
        $('#richiesteBody-ticket-section-results [name="4"]').val("");
        $('#richiesteBody-ticket-section-results [name="5"]').val("");
        $('#richiesteBody-ticket-section-results [name="6"]').val("");

        $("#richiesteBody-ticket-section-general").hide();
        $("#subNodeRequestDescription").hide();
        $("#nodeRequestDescription").hide();
        $("#personalRequestDescription").hide();

        $("#richiesteBody-ticket-section-results").show();
        self.filtersReset();
    };

    self.apriRichiestaLavorazione = function () {
        $("#richiesteBody-ticket-section").hide()
        $("#richiesta-lavorazione-body").show()
    };

    self.tornaIndietroRichiestaLavorazione = function () {
        $("#richiesta-lavorazione-body").hide();
        $("#richiesteBody-ticket-section").show()
    };

    self.apriRicercaTicket = function () {
        $(".changingFont").css("color", hlvConst.colors.green);

        $(".sort-enabled a").addClass("sort-green");
        $(".sort-enabled a").removeClass("sort-red");
        $(".sort-enabled a").removeClass("sort-purple");

        $(".customLinkVoice").css("color", hlvConst.colors.green);
        $(".ricerca-ticket").show();
    };

    self.searchTab = function () {
        var inputText = $(".esegui-ricerca input").val();

        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(inputText)) {
            inputText = "*" + inputText;
        }

        $(".input-group.pull-left.view-search.entitylist-search input").val(inputText);
        $(".input-group.pull-left.view-search.entitylist-search button").click();
    };

    self.filtersReset = function () {
        $(".esegui-ricerca input").val("");
        self.searchTab();

        $("#stato_checkbox_select select").val("");
        $("#lavoratoda-select select").val("");
        $("#incaricoa-select select").val("");
        $("#codicesottonodo-select select").val("");
        $("input[id='date-filter-custom-from'], input[id='date-filter-custom-to']").val("")
        $('#richiesteBody-ticket-section-results [name="2"]').val("");
        $('#richiesteBody-ticket-section-results [name="3"]').val("");
        self.applyFilters();
    };

    self.applyFilters = function () {
        var stato = $("#stato_checkbox_select select").val();
        var lavoratoDa = $("#lavoratoda-select select").val();
        var inCaricoa = $("#incaricoa-select select").val();
        var codSottonodo = $("#codicesottonodo-select select").val();

        $(".input-group.entitylist-filter-option-text #dropdown_0").val(stato);

        if (Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(lavoratoDa) || lavoratoDa == "0") {
            lavoratoDa = "";
        }
        $(".input-group.entitylist-filter-option-text #5").val(lavoratoDa);

        if (Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(inCaricoa) || inCaricoa == "0") {
            inCaricoa = "";
        }
        if ($("#roles :input").val() == "PI - Direzione") {
            var userObj = Avanade.Hlv.PortalAgenti.Common.getUserAgencies();
            var userId = userObj != null ? userObj.userid : null;
            inCaricoa = userId;
        }
        $(".input-group.entitylist-filter-option-text #6").val(inCaricoa);

        if (Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(codSottonodo) || codSottonodo == "0") {
            codSottonodo = "";
        }
        $("#richiesteBody-ticket-section-results .input-group.entitylist-filter-option-text #4").val(codSottonodo);

        var dal = $("#date-filter-custom-from").val();
        var al = $("#date-filter-custom-to").val();

        if (Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(al)) {
            al = $("input[id='date-filter-custom-to']").val("")
            $('#richiesteBody-ticket-section-results [name="3"]').val("");

        }
        else {
            $('#richiesteBody-ticket-section-results [name="3"]').val(moment(al).format("MM/DD/YYYY"));
        }

        if (Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(dal)) {
            dal = $("input[id='date-filter-custom-from']").val("")
            $('#richiesteBody-ticket-section-results [name="2"]').val("");

        }
        else {
            $('#richiesteBody-ticket-section-results [name="2"]').val(moment(dal).format("MM/DD/YYYY"));
        }

        $('#richiesteBody-ticket-section-results [name="1"]').val("");

        $(".btn.btn-default.btn-entitylist-filter-submit").click();

    };

    self.hideTicketData = function () {
        if (!$(".dati-richiesta-lavorazione").is(":hidden")) {
            $(".dati-richiesta-bar svg").attr('width', '24.773').attr('height', '15.149').attr('viewBox', '0 0 30.773 21.149');
            $(".dati-richiesta-bar svg path").attr('transform', 'translate(38.655 32.4), rotate(180)');
            $(".dati-richiesta-lavorazione").hide()
        }
        else if ($(".dati-richiesta-lavorazione").is(":hidden")) {
            $(".dati-richiesta-bar svg").attr('width', '15.149').attr('height', '24.773').attr('viewBox', '0 0 21.149 30.773');
            $(".dati-richiesta-bar svg path").attr('transform', 'translate(32.4 -7.882) rotate(90)');
            $(".dati-richiesta-lavorazione").show()
        }
    };

    self.hideInteraction = function () {
        if (!$(".richiesta-lavorazione-interazione").is(":hidden")) {
            $(".interazione-bar svg").attr('width', '24.773').attr('height', '15.149').attr('viewBox', '0 0 30.773 21.149');
            $(".interazione-bar svg path").attr('transform', 'translate(38.655 32.4), rotate(180)');
            $(".richiesta-lavorazione-interazione").hide()
        }
        else if ($(".richiesta-lavorazione-interazione").is(":hidden")) {
            $(".interazione-bar svg").attr('width', '15.149').attr('height', '24.773').attr('viewBox', '0 0 21.149 30.773');
            $(".interazione-bar svg path").attr('transform', 'translate(32.4 -7.882) rotate(90)');
            $(".richiesta-lavorazione-interazione").show()
        }
    };

    self.personalCasesFilter = function () {

        var userObj = Avanade.Hlv.PortalAgenti.Common.getUserAgencies();
        var userId = userObj != null ? userObj.userid : null;

        if (userId == null) {
            return;
        }

        $("#optionset-nodo").hide();
        $("#optionset-sottonodo").hide();
        $("#subNodeRequestDescription").hide();
        $("#nodeRequestDescription").hide();
        $("#personalRequestDescription").show();
        $("#ticket-filter-option-nodo").val(0);
        $("#ticket-filter-option-sottonodo").val(0);

        $('[name="0"]').val("");
        $('#richiesteBody-ticket-section-general [name="0"]').val(userId);
        //$('.entitylist-filter-option .checkbox input[name="3"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="3"]').val("");
        //$('.entitylist-filter-option .checkbox input[name="5"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="5"]').val("");

        $('[name="1"]').val("");
        $('[name="2"]').val("");
        $('[name="3"]').val("");
        $('[name="4"]').val("");
        $('[name="5"]').val("");
        $('[name="6"]').val("");


        $(".btn.btn-default.btn-entitylist-filter-submit").click();

    };

    self.nodoCasesFilter = function () {
        //var userObj = Avanade.Hlv.PortalAgenti.Common.getUserAgencies();
        var nodo = $("#ticket-filter-option-nodo").val();

        if (nodo == null || nodo == "0") {
            return;
        }

        $('.input-group.entitylist-filter-option-text input[name="0"]').val("");
        $('.input-group.entitylist-filter-option-text input[name="1"]').val(nodo);
        $('.input-group.entitylist-filter-option-text input[name="2"]').val("");
        //$('.entitylist-filter-option .checkbox input[name="3"]').prop('checked', true)
        $('.input-group.entitylist-filter-option-text input[name="3"]').val("aaa");
        //$('.entitylist-filter-option .checkbox input[name="5"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="5"]').val("");

        $(".btn.btn-default.btn-entitylist-filter-submit").click();

    };

    self.subNodoCasesFilter = function () {
        //var userObj = Avanade.Hlv.PortalAgenti.Common.getUserAgencies();
        var sottonodo = $("#ticket-filter-option-sottonodo").val();
        if (sottonodo == null) {
            return;
        }

        $('[name="0"]').val("");

        if ($("#roles :input").val() == "PI - Agente" ||
            $("#roles :input").val() == "PI - Insurance Corner") {
            //$('.entitylist-filter-option .checkbox input[name="5"]').prop('checked', true)
            $('.input-group.entitylist-filter-option-text input[name="5"]').val("aaa");
        }
        else {
            $('#richiesteBody-ticket-section-general [name="2"]').val(sottonodo);
            $('.input-group.entitylist-filter-option-text input[name="5"]').val("");
        }

        //$('.entitylist-filter-option .checkbox input[name="3"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="3"]').val("");

        $('[name="1"]').val("");
        $('[name="3"]').val("");
        $('[name="4"]').val("");
        $('[name="5"]').val("");
        $('[name="6"]').val("");

        $(".btn.btn-default.btn-entitylist-filter-submit").click();

    };

    self.showNodeOptions = function () {
        var userObj = Avanade.Hlv.PortalAgenti.Common.getUserAgencies();
        var userId = userObj != null ? userObj.userid : null;

        if (userId == null) {
            return;
        }

        $('[name="0"]').val("");
        $('[name="1"]').val(userId);
        $('[name="2"]').val("");
        $('[name="3"]').val("");
        $('[name="4"]').val("");
        $('[name="5"]').val("");
        $('[name="6"]').val("");
        //$('.entitylist-filter-option .checkbox input[name="3"]').prop('checked', true)
        $('.input-group.entitylist-filter-option-text input[name="3"]').val("aaa");
        $("#optionset-nodo").show();
        $("#optionset-sottonodo").hide();
        $("#subNodeRequestDescription").hide();
        $("#nodeRequestDescription").show();
        $("#personalRequestDescription").hide();

        $("#ticket-filter-option-nodo").val(0);
        $("#ticket-filter-option-sottonodo").val(0);
        $(".btn.btn-default.btn-entitylist-filter-submit").click();

    };

    self.showSubNodeOptions = function () {
        var userObj = Avanade.Hlv.PortalAgenti.Common.getUserAgencies();
        var userId = userObj != null ? userObj.userid : null;

        if (userId == null) {
            return;
        }
        var firstSubNode = $($("#ticket-filter-option-sottonodo option")[1]).attr('value')
        $('[name="0"]').val("");
        $('[name="1"]').val(userId);
        $('[name="2"]').val(firstSubNode);
        $('[name="3"]').val("");
        $('[name="4"]').val("");
        $('[name="5"]').val("");
        $('[name="6"]').val("");
        $("#optionset-nodo").hide();
        $("#optionset-sottonodo").show();
        $("#subNodeRequestDescription").show();
        $("#nodeRequestDescription").hide();
        $("#personalRequestDescription").hide();
        //$('.entitylist-filter-option .checkbox input[name="3"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="3"]').val("");
        //$('.entitylist-filter-option .checkbox input[name="5"]').prop('checked', false)
        $('.input-group.entitylist-filter-option-text input[name="5"]').val("ss");
        $("#ticket-filter-option-nodo").val(0);
        $("#ticket-filter-option-sottonodo").val(firstSubNode);
        $(".btn.btn-default.btn-entitylist-filter-submit").click();

    };

    var getLatReqTypeIdFromInputs = function () {
        var resid = "";
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype5id").val())) {
            return $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype5id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype4id").val())) {
            return $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype4id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype3id").val())) {
            return $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype3id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype2id").val())) {
            return $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype2id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype1id").val())) {
            return $('.modal-form.in .modal-content .modal-body iframe').contents().find("#hlv_requesttype1id").val()
        }
    }
};

Avanade.Hlv.PortalAgenti.VisualizzaRichieste.Lavorazione = new function () {
    const self = this;

    self.init = function () {
        var id = $("#incident-regarding-id").val();
        var title = $("#incident-regarding-title").val();
        var field = "#regardingobject";
        $(field + "id").val(id);
        $(field + "id_entityname").val("incident");
        $(field + "id_name").val(title);
        var cell = $(field + "id_name").parent().parent().parent();
        cell.hide();

        field = "#subject";
        var op = $("#currentuserfullname").val();
        var tn = "Interazione";
        var subject = tn + " - " + op;
        $(field).val(subject);
        cell = $(field).parent().parent().parent();
        cell.hide();

        field = "#hlv_author";
        var idAuthor = $("#currentuserid").val();
        $(field).val(idAuthor);
        cell = $(field).parent().parent().parent();
        cell.hide();

        $('.dati-richiesta-lavorazione .form-readonly.entity-form').find("tr:lt(2)").hide();
        $('.dati-richiesta-lavorazione')

        if ($(".dati-richiesta-lavorazione #hlv_requesttype2id").val() == "")
            $(".dati-richiesta-lavorazione #hlv_requesttype2id_name").parent().parent().parent().hide();

        if ($(".dati-richiesta-lavorazione #hlv_requesttype3id").val() == "")
            $(".dati-richiesta-lavorazione #hlv_requesttype3id_name").parent().parent().parent().hide();

        if ($(".dati-richiesta-lavorazione #hlv_requesttype4id").val() == "")
            $(".dati-richiesta-lavorazione #hlv_requesttype4id_name").parent().parent().parent().hide();

        if ($(".dati-richiesta-lavorazione #hlv_requesttype5id").val() == "")
            $(".dati-richiesta-lavorazione #hlv_requesttype5id_name").parent().parent().parent().hide();


        $(".dati-richiesta-lavorazione #customerid_name").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_nodeid_name").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_subnodeid_name").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #caseorigincode").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_externalcasetypology").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_customerontheintermediaryspremises").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_cvt").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_cvtamountrequired").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_cvtmontescontibalance").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_cvtreasonforrequest").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_cvt_svi_amountrequired").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_cvt_svi_montescontibalance").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_cvt_svi_reasonforrequest").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_cvt_svi").parent().parent().parent().hide();

        $(".dati-richiesta-lavorazione #hlv_rca").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_rcamontescontibalance").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_rca_svi_amountrequired").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_rca_svi").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_rcaamountrequired").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_rcareasonforrequest").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_rca_svi_montescontibalance").parent().parent().parent().hide();
        $(".dati-richiesta-lavorazione #hlv_rca_svi_reasonforrequest").parent().parent().parent().hide();

        var lastReqId2 = getLatReqTypeIdFromInputsInPage();
        var lastReqType2 = Avanade.Hlv.PortalAgenti.Common.getParentReqTypology(lastReqId2);
        if (lastReqType2 != null && lastReqType2.length > 0) {
            var particularCase = !Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(lastReqType2[0].hlv_externalcasetypology) ? parseInt(lastReqType2[0].hlv_externalcasetypology) : -1;
            var severityValue = lastReqType2[0].hlv_severity_value;
            var severityLabel = lastReqType2[0].hlv_severity_name;
            var serviceId = lastReqType2[0].hlv_service_id;
            var serviceLabel = lastReqType2[0].hlv_service_name;
            var customerontheintermediaryspremises = lastReqType2[0].hlv_customerontheintermediaryspremises;

            switch (particularCase) {
                case 855600015://Sblocco Quietanzamneto

                    break;
                case 855600014://Montesconti RCA

                    if ($(".dati-richiesta-lavorazione #hlv_cvtamountrequired").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_cvtamountrequired").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_cvtmontescontibalance").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_cvtmontescontibalance").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_cvtreasonforrequest").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_cvtreasonforrequest").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_cvt_svi_amountrequired").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_cvt_svi_amountrequired").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_cvt_svi_montescontibalance").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_cvt_svi_montescontibalance").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_cvt_svi_reasonforrequest").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_cvt_svi_reasonforrequest").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_rcamontescontibalance").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_rcamontescontibalance").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_rcaamountrequired").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_rcaamountrequired").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_rcareasonforrequest").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_rcareasonforrequest").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_rca_svi_amountrequired").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_rca_svi_amountrequired").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_rca_svi_montescontibalance").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_rca_svi_montescontibalance").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_rca_svi_reasonforrequest").val() != "")
                        $(".dati-richiesta-lavorazione #hlv_rca_svi_reasonforrequest").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_cvt").is(":checked"))
                        $(".dati-richiesta-lavorazione #hlv_cvt").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_rca").is(":checked"))
                        $(".dati-richiesta-lavorazione #hlv_rca").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_rca_svi").is(":checked"))
                        $(".dati-richiesta-lavorazione #hlv_rca_svi").parent().parent().parent().show();

                    if ($(".dati-richiesta-lavorazione #hlv_cvt_svi").is(":checked"))
                        $(".dati-richiesta-lavorazione #hlv_cvt_svi").parent().parent().parent().show();
                    break;
            }
        }
        setDragAndDrop();
    }

    var getLatReqTypeIdFromInputsInPage = function () {
        var resid = "";
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($(".dati-richiesta-lavorazione #hlv_requesttype5id").val())) {
            return $(".dati-richiesta-lavorazione #hlv_requesttype5id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($(".dati-richiesta-lavorazione #hlv_requesttype4id").val())) {
            return $(".dati-richiesta-lavorazione #hlv_requesttype4id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($(".dati-richiesta-lavorazione #hlv_requesttype3id").val())) {
            return $(".dati-richiesta-lavorazione #hlv_requesttype3id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($(".dati-richiesta-lavorazione #hlv_requesttype2id").val())) {
            return $(".dati-richiesta-lavorazione #hlv_requesttype2id").val()
        }
        if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty($(".dati-richiesta-lavorazione #hlv_requesttype1id").val())) {
            return $(".dati-richiesta-lavorazione #hlv_requesttype1id").val()
        }
    }

    var getDataTransfer = function () {
        try {
            return new DataTransfer();
        } catch (e) {
            return null;
        }
    };

    var setDragAndDrop = function () {
        var inputFile = $("input[type='file']");
        var parentInputFile = inputFile.parent();

        inputFile.addClass("uxc-m-multi-file-upload__input uxc-js-m-multi-file-upload__input");
        parentInputFile.append("<div class='uxc-m-multi-file-upload' data-t-name='UXCMultiFileUpload' data-max-upload-megabytes='5' data-max-upload-files='2' data-max-upload-files='2' data-name='fileupload[]' data-meta-name='fileupload_meta[]' data-t-id='3'> <label class='uxc-m-multi-file-upload__dropzone uxc-js-m-multi-file-upload__dropzone' tabindex='0'> <span class='uxc-m-multi-file-upload__text'>Carica File</span>");

        var label = parentInputFile.find(".uxc-m-multi-file-upload__dropzone.uxc-js-m-multi-file-upload__dropzone");
        label.append(inputFile);

        var dataTransfer = getDataTransfer();
        inputFile.on("change", function (event) {
            var listOfFile = inputFile[0].files;
            if (dataTransfer === null) {
                $("#fileRemoveIE").remove();
            }
            for (var i = 0; i < listOfFile.length; i++) {

                if (dataTransfer !== null) {
                    dataTransfer.items.add(listOfFile[i]);
                    $("input:file")[0].files = dataTransfer.files;
                }

                var name = listOfFile[i].name;

                var fileUpload =
                    "<div id='fileRemoveIE' class='uxc-m-multi-file-upload__results uxc-js-m-multi-file-upload__results'>" +
                    "<div class='uxc-m-multi-file-upload__result-item uxc-js-m-multi-file-upload__result-item'>" +
                    "<span class='uxc-m-multi-file-upload__result-name'>" + name + "</span>" +
                    "<button type='button' class='uxc-m-multi-file-upload__delete-button uxc-js-m-multi-file-upload__delete-button' aria-label='Delete'></button>" +
                    "<input class='uxc-js-m-multi-file-upload__meta' name='fileupload_meta[]' type='hidden' value='[{'size':261639,'name':'" + name + "','type':'image/gif'}]'>" +
                    "</div>" +
                    "</div>";

                label.after(fileUpload);
            }
            if (dataTransfer !== null) {
                $("input:file")[0].files = dataTransfer.files;
            }

            var deleteButton = $(".uxc-m-multi-file-upload__delete-button.uxc-js-m-multi-file-upload__delete-button");

            deleteButton.on("click", function () {
                $(this).parent().parent().remove();

                var nameOfFileToDelete = $(this).parent().parent()[0].innerText;

                if (!dataTransfer || dataTransfer === undefined || dataTransfer === null) {
                    $("#fileRemoveIE").remove();
                    $("#AttachFile").val(null);
                    return;
                }

                var dataTrasferWithoutElement = getDataTransfer();

                var dataFileList = dataTransfer.files;

                for (var i = 0; i < dataFileList.length; i++) {
                    if (dataFileList[i].name === nameOfFileToDelete)
                        continue;

                    dataTrasferWithoutElement.items.add(dataFileList[i]);
                };
                dataTransfer = dataTrasferWithoutElement;
                $("input:file")[0].files = dataTrasferWithoutElement.files;
            });

        });

    };

    self.downloadAttachments = function (t) {
        $('.richiesta-lavorazione-storico-attachment .download-btn').addClass('waiting');
        var a = $('a', $(t).parent())
        a.each(function () {
            this.click()
        })
        $('.richiesta-lavorazione-storico-attachment .download-btn').removeClass('waiting');

    }
};

Avanade.Hlv.PortalAgenti.ArticoliSupporto = new function () {
    const self = this;

    var level1List = [];
    var level2List = [];
    var level3List = [];
    var level4List = [];
    var level5List = [];
    var level6List = [];
    var level7List = [];
    var level8List = [];
    var node = {};
    var subnode = {};
    var com = {};
    var bl = {};
    var op = {};
    var rt1 = {};
    var rt2 = {};
    var rt3 = {};
    var rt4 = {};
    var rt5 = {};
    var articleResults = [];
    var ag1 = {};
    var ag2 = {};
    var ag3 = {};
    var subag1 = {};
    var subag2 = {};
    var subag3 = {};
    var reqParam = "";
    var articoloid = "";
    var showStep = "";
    var reqType = "";
    var isFromHome = false;

    var scegliCompagnia = "Compagnia"
    var breadcrumbList = [scegliCompagnia];

    self.init = function () {
        $("#articoli-loader").show();

        setBread();
        populateLevel1();

        ag1 = {
            id: $("#nodoHi").val(),
            label: $("#nodoHiName").val(),
            type: "node"
        };

        ag2 = {
            id: $("#nodoHr").val(),
            label: $("#nodoHrName").val(),
            type: "node"
        };

        ag3 = {
            id: $("#nodoHv").val(),
            label: $("#nodoHvName").val(),
            type: "node"
        };

        subag1 = {
            id: $("#subnodoHi").val(),
            label: $("#subnodoHiName").val(),
            type: "subnode"
        };

        subag2 = {
            id: $("#subnodoHr").val(),
            label: $("#subnodoHrName").val(),
            type: "subnode"
        };

        subag3 = {
            id: $("#subnodoHv").val(),
            label: $("#subnodoHvName").val(),
            type: "subnode"
        };

        level1List = [];

        if ($("#roles :input").val() == "PI - Direzione") {
            var companies = Avanade.Hlv.PortalAgenti.Common.getCompanies();
            if (companies != null) {
                companies.forEach(function (elem) {
                    level1List.push({
                        id: elem.companyid,
                        name: elem.companyname,
                        type: "company",
                        value: "1"

                    })

                })
            }
        }
        else if ($("#roles :input").val() == "PI - Insurance Corner" || $("#roles :input").val() == "PI - SubAgente" || $("#roles :input").val() == "PI - Coll – SottoNodo Broker") {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag1.id) && subag1.id != "/") {
                var ag1Res = Avanade.Hlv.PortalAgenti.Common.getCompany(subag1.id);
                if (ag1Res != null) {
                    ag1Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "1"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag2.id) && subag2.id != "/") {
                var ag2Res = Avanade.Hlv.PortalAgenti.Common.getCompany(subag2.id);
                if (ag2Res != null) {
                    ag2Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "2"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag3.id) && subag3.id != "/") {
                var ag3Res = Avanade.Hlv.PortalAgenti.Common.getCompany(subag3.id);
                if (ag3Res != null) {
                    ag3Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "3"
                        })
                    })
                }
            }
        }
        else {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag1.id) && ag1.id != "/") {
                var ag1Res = Avanade.Hlv.PortalAgenti.Common.getCompany(ag1.id);
                if (ag1Res != null) {
                    ag1Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "1"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag2.id) && ag2.id != "/") {
                var ag2Res = Avanade.Hlv.PortalAgenti.Common.getCompany(ag2.id);
                if (ag2Res != null) {
                    ag2Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "2"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag3.id) && ag3.id != "/") {
                var ag3Res = Avanade.Hlv.PortalAgenti.Common.getCompany(ag3.id);
                if (ag3Res != null) {
                    ag3Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "3"
                        })
                    })
                }
            }
        }

        var urlParams = new URLSearchParams(window.location.search);
        if (urlParams == null)
            return;

        var titlekb = urlParams.get("titlekb");
        if (titlekb != null && titlekb != "") {
            isFromHome = true;
            $(".esegui-ricerca input").val(titlekb);

            self.searchTab();
        }
        else {
            populateLevel1();

            $("#articoli-articoli-correlati").hide();
            $("#articoli-loader").hide();
        }
    };

    self.initDettaglio = function () {
        var urlParams = new URLSearchParams(window.location.search);
        if (urlParams == null)
            return;

        var jsonParams = urlParams.get("requestType");
        articoloid = urlParams.get("id");
        showStep = urlParams.get("step2");
        reqParam = "";

        if (jsonParams == null) {
            var objArray = getRequestById(urlParams);

            jsonParams = Avanade.Hlv.PortalAgenti.Common.buildParam(objArray);
            reqParam = jsonParams;
        }
        else {
            reqParam = encodeURI(jsonParams);
        }

        setDettaglioBread(reqParam);
    };

    var setDettaglioBread = function (r) {
        var typologies = JSON.parse(decodeURI(r));
        if (typologies == null)
            return;

        var blName = typologies.filter(function (e) { return e.type == "hlv_businessline" })[0] != null ?
            typologies.filter(function (e) { return e.type == "hlv_businessline" })[0].label : null;

        var operationName = typologies.filter(function (e) { return e.type == "hlv_operation" })[0] != null ?
            typologies.filter(function (e) { return e.type == "hlv_operation" })[0].label : null;

        var req1NAme = typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 1 })[0] != null ?
            typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 1 })[0].label : null;

        var req2Name = typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 2 })[0] != null ?
            typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 2 })[0].label : null;

        var req3Name = typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 3 })[0] != null ?
            typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 3 })[0].label : null;

        var req4Name = typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 4 })[0] != null ?
            typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 4 })[0].label : null;

        var req5Name = typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 5 })[0] != null ?
            typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 5 })[0].label : null;

        var bankName = typologies.filter(function (e) { return e.type == "node" })[0] != null ?
            typologies.filter(function (e) { return e.type == "node" })[0].label : null;

        var branchName = typologies.filter(function (e) { return e.type == "subnode" })[0] != null ?
            typologies.filter(function (e) { return e.type == "subnode" })[0].label : null;

        var companyName = typologies.filter(function (e) { return e.type == "company" })[0] != null ?
            typologies.filter(function (e) { return e.type == "company" })[0].label : null;

        var dettaglioBread = buildDettaglioBreadCrumb([companyName, blName, operationName, req1NAme, req2Name, req3Name, req4Name, req5Name]);

        $("#articoli-details-breadcrumb").text(dettaglioBread);
    };

    var buildDettaglioBreadCrumb = function (objArr) {
        var b = [];
        objArr.forEach(function (obj) {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(obj)) {
                b.push(obj);
            }
        })
        return b.join(' - ');
    }

    var populateLevel1 = function () {
        $("#ul-level-1").html("");
        for (var i = 0; i < level1List.length; i++) {
            $("#ul-level-1").append('<li onclick="Avanade.Hlv.PortalAgenti.ArticoliSupporto.selectLevel1(this)" role="button" data-type=' + level1List[i].type + ' data-val=' + level1List[i].value + ' data-id=' + level1List[i].id + ' >' + level1List[i].name + '</li>')
            if (level1List.length == 1) {
                $("#ul-level-1 li:nth-child(1)").click();
            }
        }

    };

    var populateLevel2 = function () {
        $("#ul-level-2").html("");
        for (var i = 0; i < level2List.length; i++) {
            $("#ul-level-2").append('<li onclick="Avanade.Hlv.PortalAgenti.ArticoliSupporto.selectLevel2(this)" role="button" data-type=' + level2List[i].type + ' data-val=' + level2List[i].value + ' data-id=' + level2List[i].id + '>' + level2List[i].label + '</li>')
        }
    };

    var populateLevel3 = function () {
        $("#ul-level-3").html("");
        for (var i = 0; i < level3List.length; i++) {
            $("#ul-level-3").append('<li onclick="Avanade.Hlv.PortalAgenti.ArticoliSupporto.selectLevel3(this)" role="button" data-type=' + level3List[i].type + ' data-val=' + level3List[i].value + ' data-id=' + level3List[i].id + '>' + level3List[i].label + '</li>')
        }
    };

    var populateLevel4 = function () {
        $("#ul-level-4").html("");
        for (var i = 0; i < level4List.length; i++) {
            $("#ul-level-4").append('<li onclick="Avanade.Hlv.PortalAgenti.ArticoliSupporto.selectLevel4(this)" role="button" data-type=' + level4List[i].type + ' data-val=' + level4List[i].value + ' data-id=' + level4List[i].id + '>' + level4List[i].label + '</li>')
        }
    };

    var populateLevel5 = function () {
        $("#ul-level-5").html("");
        for (var i = 0; i < level5List.length; i++) {
            $("#ul-level-5").append('<li onclick="Avanade.Hlv.PortalAgenti.ArticoliSupporto.selectLevel5(this)" role="button" data-type=' + level5List[i].type + ' data-val=' + level5List[i].value + ' data-id=' + level5List[i].id + '>' + level5List[i].label + '</li>')
        }
    };

    var populateLevel6 = function () {
        $("#ul-level-6").html("");
        for (var i = 0; i < level6List.length; i++) {
            $("#ul-level-6").append('<li onclick="Avanade.Hlv.PortalAgenti.ArticoliSupporto.selectLevel6(this)" role="button" data-type=' + level6List[i].type + ' data-val=' + level6List[i].value + ' data-id=' + level6List[i].id + '>' + level6List[i].label + '</li>')
        }
    };

    var populateLevel7 = function () {
        $("#ul-level-7").html("");
        for (var i = 0; i < level7List.length; i++) {
            $("#ul-level-7").append('<li onclick="Avanade.Hlv.PortalAgenti.ArticoliSupporto.selectLevel7(this)" role="button" data-type=' + level7List[i].type + ' data-val=' + level7List[i].value + ' data-id=' + level7List[i].id + '>' + level7List[i].label + '</li>')
        }
    };

    var populateLevel8 = function () {
        $("#ul-level-8").html("");
        for (var i = 0; i < level8List.length; i++) {
            $("#ul-level-8").append('<li onclick="Avanade.Hlv.PortalAgenti.ArticoliSupporto.selectLevel8(this)" role="button" data-type=' + level8List[i].type + ' data-val=' + level8List[i].value + ' data-id=' + level8List[i].id + '>' + level8List[i].label + '</li>')
        }
    };

    var setLastClicked = function (value) {
        scegliCompagnia = value;
        $("#articoli-lastClicked").html(value);
    };

    var setBread = function () {
        $("#articoli-breadcrumb").html(breadcrumbList.join(" > "));

        setLastClicked(breadcrumbList[breadcrumbList.length - 1]);
    };

    var setNextBread = function (value, index) {
        if (value == "Compagnia") return;

        value = '<span id="bread-' + index + '" onclick="Avanade.Hlv.PortalAgenti.ArticoliSupporto.navigateBreadcrumb(' + index + ')">' + value + '</span>'

        breadcrumbList.push(value);

        setBread();
    };

    var setPrevBread = function () {
        if (breadcrumbList[breadcrumbList.length - 1] == "Compagnia")
            return;

        breadcrumbList.pop();

        setBread();
    };

    var filerAndShowArticles = function (objArray, rtObj) {
        reqParam = Avanade.Hlv.PortalAgenti.Common.buildParam(objArray);
        articleResults = [];
        Avanade.Hlv.PortalAgenti.Common.getKnowledgeBaseArticles(rtObj.id, function (result) {
            result.forEach(function (elem, index, array) {
                articleResults.push({
                    id: elem.knowledgearticleid,
                    title: elem.title,
                    knowledgearticleviews: elem.knowledgearticleviews
                })
            })
            $("#contenuti .contenuti-body").html("");
            if (articleResults == null || articleResults.length == 0) {
                $("#contenuti .contenuti-body").append("<span class='greenFont'>Non sono presenti</span> contenuti inerenti l'argomento selezionato.")
                $(".leggirisolvi-btn").hide()
                $(".search-bar").hide()
                $(".search-bar-btn").hide()
                $("#contenuti-row").show()
                $(".articoli-main-changing-row").hide();

            }
            else articleResults.forEach(function (article) {
                if (articleResults.length >= 1) {
                    $("#customArticleTable").append('<div class="col-md-12" data-id=' + article.id + '>' + '<a href="/articolidisupporto/dettaglio?id=' + article.id + '&requestType=' + reqParam + ' ">' + article.title + '</a>' + '</div>')
                    $("#article-quintuplet").hide();
                    $("#articoli-articoli-correlati").show();
                    $("#articoli-loader").hide();
                    $("#contenuti-row").hide()
                }
            })
            $("#quintupletta-row").hide();
            $("#articoli-loader").hide();
        })
    };

    var selectAgency = function (value) {
        switch (value) {
            case 1:
                return ag1;
            case 2:
                return ag2;
            case 3:
                return ag3;
        }
    };

    var selectSubAgency = function (value) {
        switch (value) {
            case 1:
                return Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag1.id) ? {} : subag1;
            case 2:
                return Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag2.id) ? {} : subag2;
            case 3:
                return Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag3.id) ? {} : subag3;
        }
    };

    self.selectPrevLevel = function () {
        if (breadcrumbList[breadcrumbList.length - 1] == "Compagnia")
            return;

        var lev = breadcrumbList.length;
        var ulId = "ul-level-" + (lev);
        var prevUlId = "ul-level-" + (lev - 1);

        setPrevBread();
        $("#customArticleTable").html("");
        $("#" + ulId).hide();
        $("#" + prevUlId).show();

    };

    self.navigateBreadcrumb = function (index) {
        var l = breadcrumbList.length;
        $("#articoli-loader").show();
        while (index < l) {
            self.selectPrevLevel();
            l--;
        }
        $("#customArticleTable").html("");
        $("#article-quintuplet").show();
        $(".articoli-main-changing-row").show();
        $("#articoli-articoli-correlati").hide();
        $("#articoli-loader").hide();
        $("#contenuti-row").hide()
    };

    self.selectLevel1 = function (t) {
        //compagnia

        $("#articoli-loader").show();
        $("#ul-level-1").hide()


        com = populateObj(t);
        node = selectAgency(com.value);
        subnode = selectSubAgency(com.value);

        Avanade.Hlv.PortalAgenti.Common.getBusinessLine(com.id, function (result) {
            if (typeof result !== "undefined" && result !== null) {
                level2List = [];
                result.forEach(function (elem, index, array) {
                    level2List.push({
                        id: elem.hlv_bank_lookup,
                        label: elem.hlv_businessline_label,
                        value: elem.hlv_businessline_value,
                        type: "hlv_businessline"
                    });
                });

                populateLevel2();

                selectLevelCommon(1, t);

                $("#articoli-loader").hide();
            }
        });
    };

    self.selectLevel2 = function (t) {
        //business line
        $("#articoli-loader").show();
        $("#ul-level-2").hide()

        bl = populateObj(t);

        var operationRes = Avanade.Hlv.PortalAgenti.Common.getOperation(bl.value, bl.id, com.id);
        level3List = [];
        operationRes.forEach(function (elem, index, array) {
            level3List.push({
                id: elem.hlv_operation_value,
                label: elem.hlv_operation_label,
                value: elem.hlv_operation_value,
                type: "hlv_operation",
                key: elem.hlv_operation_value + "-" + bl.value + "-" + bl.id
            });
        });

        populateLevel3();

        selectLevelCommon(2, t);

        $("#articoli-loader").hide();
    };

    self.selectLevel3 = function (t) {
        //operation
        $("#articoli-loader").show();
        $("#ul-level-3").hide()
        op = populateObj(t);

        var typologiesRes = Avanade.Hlv.PortalAgenti.Common.getRequestTypology(bl.value, bl.id, 1, op.value, com.id);
        level4List = [];
        if (typologiesRes != null && typologiesRes.length > 0) {
            typologiesRes.forEach(function (elem, index, array) {

                var isPresent = level4List.filter(function (r) { return r.label == elem.hlv_name });

                if (isPresent == null || isPresent.length == 0) {
                    level4List.push({
                        id: elem.hlv_tipologierichiestaid,
                        label: elem.hlv_name,
                        value: elem.hlv_level,
                        type: "hlv_tipologierichiesta"
                    });
                }

            });

            populateLevel4();
            selectLevelCommon(3, t);
            $("#articoli-loader").hide();
        }
        else {
            // var requestArray = []
            // requestArray.push(bl);
            // requestArray.push(op);
            // Avanade.Hlv.PortalAgenti.Common.buildParam(requestArray);
            //filterKnowledgeArticles(op.label)
        }

    };

    self.selectLevel4 = function (t) {
        //typology1
        $("#articoli-loader").show();
        $("#ul-level-4").hide()

        rt1 = populateObj(t);

        var typologies2Res = Avanade.Hlv.PortalAgenti.Common.getRequestTypologyAfterOne(bl.value, bl.id, rt1.value, rt1.id, com.id);
        level5List = [];

        if (typologies2Res != null && typologies2Res.length > 0) {
            typologies2Res.forEach(function (elem, index, array) {
                level5List.push({
                    id: elem.hlv_tipologierichiestaid,
                    label: elem.hlv_name,
                    value: elem.hlv_level,
                    type: "hlv_tipologierichiesta"

                });
            });

            populateLevel5();
            selectLevelCommon(4, t);
            $("#articoli-loader").hide();
        }
        else {
            var objArray = [node, subnode, com, bl, op, rt1]
            setNextBread(rt1.label, 4);
            filerAndShowArticles(objArray, rt1)
            //filterKnowledgeArticles(rt1.label)
        }
    };

    self.selectLevel5 = function (t) {
        //typology2
        $("#articoli-loader").show();
        $("#ul-level-5").hide()

        rt2 = populateObj(t);

        var typologies3Res = Avanade.Hlv.PortalAgenti.Common.getRequestTypologyAfterOne(bl.value, bl.id, rt2.value, rt2.id, com.id);
        level6List = [];

        if (typologies3Res != null && typologies3Res.length > 0) {
            typologies3Res.forEach(function (elem, index, array) {
                level6List.push({
                    id: elem.hlv_tipologierichiestaid,
                    label: elem.hlv_name,
                    value: elem.hlv_level,
                    type: "hlv_tipologierichiesta"
                });
            });

            populateLevel6();
            selectLevelCommon(5, t);
            $("#articoli-loader").hide();
        }
        else {
            var objArray = [node, subnode, com, bl, op, rt1, rt2];
            setNextBread(rt2.label, 5);
            filerAndShowArticles(objArray, rt2);
        }

    };

    self.selectLevel6 = function (t) {
        //typology3
        $("#articoli-loader").show();
        $("#ul-level-6").hide()

        rt3 = populateObj(t);

        var typologies4Res = Avanade.Hlv.PortalAgenti.Common.getRequestTypologyAfterOne(bl.value, bl.id, rt3.value, rt3.id, com.id);
        level7List = [];

        if (typologies4Res != null && typologies4Res.length > 0) {
            typologies4Res.forEach(function (elem, index, array) {
                level7List.push({
                    id: elem.hlv_tipologierichiestaid,
                    label: elem.hlv_name,
                    value: elem.hlv_level,
                    type: "hlv_tipologierichiesta"
                });
            });

            populateLevel7();
            selectLevelCommon(6, t);
            $("#articoli-loader").hide();
        }
        else {
            var objArray = [node, subnode, com, bl, op, rt1, rt2, rt3];
            setNextBread(rt3.label, 6);
            filerAndShowArticles(objArray, rt3);
        }

    };

    self.selectLevel7 = function (t) {
        //typology4
        $("#articoli-loader").show();
        $("#ul-level-7").hide()

        rt4 = populateObj(t);

        var typologies5Res = Avanade.Hlv.PortalAgenti.Common.getRequestTypologyAfterOne(bl.value, bl.id, rt4.value, rt4.id, com.id);
        level8List = [];

        if (typologies5Res != null && typologies5Res.length > 0) {
            typologies5Res.forEach(function (elem, index, array) {
                level8List.push({
                    id: elem.hlv_tipologierichiestaid,
                    label: elem.hlv_name,
                    value: elem.hlv_level,
                    type: "hlv_tipologierichiesta"
                });
            });

            populateLevel8();
            selectLevelCommon(7, t);
            $("#articoli-loader").hide();
        }
        else {
            var objArray = [node, subnode, com, bl, op, rt1, rt2, rt3, rt4, rt5];
            setNextBread(rt4.label, 7);
            filerAndShowArticles(objArray, rt4);
        }

    };

    self.selectLevel8 = function (t) {
        //typology5
        $("#ul-level-8").hide();
        $("#articoli-loader").hide();
        rt5 = populateObj(t);

        setNextBread(rt5.label, 8);
        $("#ul-level-8").hide();

        var objArray = [node, subnode, com, bl, op, rt1, rt2, rt3, rt4, rt5]
        filerAndShowArticles(objArray, rt5)

    };

    var populateObj = function (t) {
        return {
            id: $(t).data("id"),
            label: $(t).text(),
            value: $(t).data("val"),
            type: $(t).data("type")
        }
    };

    var selectLevelCommon = function (index, t) {
        var text = $(t).text();

        setNextBread(text, index);

        $("#ul-level-" + index).hide();
        $("#ul-level-" + (index + 1)).show();
    };

    self.searchTab = function () {
        var inputText = $(".esegui-ricerca input").val();

        if (Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(inputText))
            return;

        $('body').css('cursor', 'wait');

        articleResults = [];

        for (var i = 0; i < level1List.length; i++) {
            var company_id = level1List[i].id;
            var company_name = level1List[i].name;
            var artResByName = Avanade.Hlv.PortalAgenti.Common.getKnowledgeBaseByName(inputText, company_id)
            artResByName.forEach(function (elem, index, array) {
                articleResults.push({
                    id: elem.knowledgearticleid,
                    title: elem.title,
                    reqname: elem.reqtypename,
                    concatenate: elem.concatenate,
                    knowledgearticleviews: elem.knowledgearticleviews,
                    reqId: elem.typologiaRichiestaId,
                    reqLevel: elem.level,
                    businessLine: elem.businessLine_label,
                    operation: elem.operation_label
                })
            })
        }

        $("#customArticleTable").html("");
        articleResults.forEach(function (article) {
            $("#customArticleTable").append(
                '<div class="col-md-12" data-id=' + article.id + '>' +
                '<a href="/articolidisupporto/dettaglio?id=' + article.id + '&reqTypeLevel=' + article.reqLevel + '&reqTypeId=' + article.reqId + '&reqTypeLabel=' + article.reqname + ' ">' +
                '<span class="concatenate-value">' + article.businessLine + ' / ' + article.operation + ' / ' + article.concatenate.split(';').filter(function (x) { return x != '' }).join(' / ') + '</span> <br>' +
                article.title +
                '</a>' +
                '</div>')
            parseFloat($("#customArticleTable").text().replace(';', ''));
        });

        if (articleResults != null && articleResults.length == 1 && isFromHome) {
            $("#customArticleTable a")[0].click()
        }
        else {
            if (articleResults == null || articleResults.length == 0) {
                $("#customArticleTable").html("<div>Nessun risultato recuperato in base alla ricerca</div>");
            }
            $("#article-quintuplet").hide()
            $(".articoli-detail").hide()
            $("#articoli-articoli-correlati").show()
        }

        while (breadcrumbList.length > 1) {
            breadcrumbList.pop();
            setBread()
        }
        $("#contenuti").hide()
        $("#contenuti-buttons").hide()

        $('body').css('cursor', 'auto');
    };

    self.problemResolvedModal = function () {
        $("#modal-problem-resolved").modal("show");
    };

    self.showErrorModal = function () {
        $("#modal-problem-error").modal("show");
    };

    self.problemNotSolved = function () {
        $(".articoli-detail").hide();
        $("#articoli-loader").show();

        // var urlParams = new URLSearchParams(window.location.search);
        // if (urlParams == null)
        //     return;

        // var jsonParams = urlParams.get("requestType");
        // var articoloid = urlParams.get("id");
        // var showStep = urlParams.get("step2");
        // var reqType = "";

        // if (jsonParams == null) {
        //     var objArray = getRequestById(urlParams);

        //     jsonParams = Avanade.Hlv.PortalAgenti.Common.buildParam(objArray);
        //     reqType = jsonParams;
        // }
        // else {
        //     reqType = encodeURI(jsonParams);
        // }

        var url = "/apririchiesta/crearichiesta?id_kb=" + articoloid + "&requestType=" + reqParam;
        if (showStep != null && showStep == "true") {
            url += "&step3=true"
        }
        window.location.href = url;
    };

    var getRequestById = function (urlParams) {
        var reqId = urlParams.get("reqTypeId");
        var reqLevel = urlParams.get("reqTypeLevel");
        var reqLabel = urlParams.get("reqTypeLabel");
        var currentReqType = {
            id: reqId,
            label: reqLabel,
            value: reqLevel,
            type: "hlv_tipologierichiesta"
        };
        var currentId = reqId;
        var firstrun = true;

        if (reqLevel == 1) {
            rt1 = currentReqType;

            var typeRes = Avanade.Hlv.PortalAgenti.Common.getParentReqTypology(reqId);
            if (typeRes != null && typeRes.length > 0) {
                bl = {
                    id: "",
                    label: typeRes[0].hlv_businessline_label,
                    value: typeRes[0].hlv_businessline_value,
                    type: "hlv_businessline"
                };
                op = {
                    id: typeRes[0].hlv_operation_value,
                    label: typeRes[0].hlv_operation_label,
                    value: typeRes[0].hlv_operation_value,
                    type: "hlv_operation"
                };
                com = {
                    id: typeRes[0].hlv_company_id,
                    label: typeRes[0].hlv_company_name,
                    value: "",
                    type: "company"
                };
            }
        }
        else {
            while (reqLevel > 1) {

                var tmpObj = {};

                if (firstrun) {
                    setrtObjs(currentReqType.value, {}, currentReqType);
                }

                //recuperare le reqType padri
                var parentTypeRes = Avanade.Hlv.PortalAgenti.Common.getParentReqTypology(currentId);

                if (parentTypeRes != null && parentTypeRes.length > 0) {
                    tmpObj = {
                        id: parentTypeRes[0].hlv_parentrequest_id,
                        label: parentTypeRes[0].hlv_parentrequest_name,
                        value: (parentTypeRes[0].hlv_level - 1),
                        type: "hlv_tipologierichiesta"
                    };
                    currentId = tmpObj.id;

                    setrtObjs(tmpObj.value, parentTypeRes[0], tmpObj);
                }
                reqLevel--;
                firstrun = false;
            }
        }

        var nodeRes = Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_nodehiid");
        nodeRes = nodeRes.concat(Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_nodehrid"));
        nodeRes = nodeRes.concat(Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_nodehvid"));

        if (nodeRes != null && nodeRes.length > 0) {
            nodeRes = nodeRes.filter(function (n) { return n.node_companyid == com.id });
            node = {
                id: nodeRes[0].node_id,
                label: nodeRes[0].node_name,
                type: "node"
            }
        }

        var subnodeRes = Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_subnodehiid");
        subnodeRes = subnodeRes.concat(Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_subnodehrid"));
        subnodeRes = subnodeRes.concat(Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_subnodehvid"));

        if (subnodeRes != null && subnodeRes.length > 0) {
            subnodeRes = nodeRes.filter(function (n) { return n.node_companyid == com.id });
            subnode = {
                id: subnodeRes[0].node_id,
                label: subnodeRes[0].node_name,
                type: "subnode"
            }
        }

        var objArray = [node, subnode, com, bl, op, rt1, rt2, rt3, rt4, rt5];

        return objArray;
    }

    var setrtObjs = function (value, parentTypeRes, tmpObj) {
        switch (value) {
            case 1:
            case "1":
                bl = {
                    id: "",
                    label: parentTypeRes.hlv_businessline_label,
                    value: parentTypeRes.hlv_businessline_value,
                    type: "hlv_businessline"
                };
                op = {
                    id: parentTypeRes.hlv_operation_value,
                    label: parentTypeRes.hlv_operation_label,
                    value: parentTypeRes.hlv_operation_value,
                    type: "hlv_operation"
                };
                com = {
                    id: parentTypeRes.hlv_company_id,
                    label: parentTypeRes.hlv_company_name,
                    value: "",
                    type: "company"
                };
                rt1 = tmpObj;
                break;
            case 2:
            case "2":
                rt2 = tmpObj;
                break;
            case 3:
            case "3":
                rt3 = tmpObj;
                break;
            case 4:
            case "4":
                rt4 = tmpObj;
                break;
            case 5:
            case "5":
                rt5 = tmpObj;
                break;
        }
    };

    var createIncident = function (typologies, article, fnDone) {
        debugger;
        typologies = JSON.parse(typologies)
        var bl = typologies.length > 0 ? typologies.filter(function (e) { return e.type == "hlv_businessline" })[0] : null;
        var operation = typologies.length > 0 ? typologies.filter(function (e) { return e.type == "hlv_operation" })[0] : null;
        var req1 = typologies.length > 0 ? typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 1 })[0] : null;
        var req2 = typologies.length > 0 ? typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 2 })[0] : null;
        var req3 = typologies.length > 0 ? typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 3 })[0] : null;
        var req4 = typologies.length > 0 ? typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 4 })[0] : null;
        var req5 = typologies.length > 0 ? typologies.filter(function (e) { return e.type == "hlv_tipologierichiesta" && e.value == 5 })[0] : null;
        var bank = typologies.length > 0 ? typologies.filter(function (e) { return e.type == "node" })[0] : null;
        var branch = typologies.length > 0 ? typologies.filter(function (e) { return e.type == "subnode" })[0] : null;
        var company = typologies.length > 0 ? typologies.filter(function (e) { return e.type == "company" })[0] : null;
        var extCase = 0;
        var channel = 0;

        if ($("#roles :input").val() == "PI - Agente" ||
            $("#roles :input").val() == "PI - Insurance Corner" ||
            $("#roles :input").val() == "PI - SubAgente") {
            extCase = 855600003
            channel = 855600005
        }
        else if ($("#roles :input").val() == "PI - Broker" ||
            $("#roles :input").val() == "PI - Coll – SottoNodo Broker") {
            extCase = 855600003
            channel = 855600004
        }
        else if ($("#roles :input").val() == "PI - Direzione") {
            extCase = 855600004
            channel = 855600007
        }

        var accountId = $("#api-user-account").val();
        var contactId = $("#currentuserid").val();
        var lastReqTypeArr = typologies.filter(function (a) { return a.type == 'hlv_tipologierichiesta' });
        lastReqTypeArr.forEach(function (x) { x.value = parseInt(x.value) });
        lastReqTypeArr.sort(function (a, b) { return b.value - a.value });
        var lastReqType = Avanade.Hlv.PortalAgenti.Common.getParentReqTypology(lastReqTypeArr[0].id);
        var severityValue = lastReqType[0].hlv_severity_value != null ? lastReqType[0].hlv_severity_value : null;
        var serviceId = lastReqType[0].hlv_service_id != null ? lastReqType[0].hlv_service_id : null;
        var officeId = $("#office").val()

        var data = {
            "caseorigincode": 3,
            "hlv_businessline": bl.value,
            "hlv_closingdate": new Date().toISOString(),
            "hlv_operation": operation.id,
            "hlv_channel": channel,
            "hlv_externalcasecategory": extCase,
            "hlv_istobeclosed": true,
            "title": article,
            "customerid_contact@odata.bind": "/contacts(" + contactId + ")",
            "hlv_workedby@odata.bind": "/contacts(" + contactId + ")",
            "hlv_currentcontactowner@odata.bind": "/contacts(" + contactId + ")",
            "hlv_company@odata.bind": "/accounts(" + company.id + ")"

        };

        if (bank && bank.id != null && bank.id != "")
            data["hlv_nodeid@odata.bind"] = "/accounts(" + bank.id + ")";

        if (branch)
            data["hlv_subnodeid@odata.bind"] = "/accounts(" + branch.id + ")";

        if (serviceId)
            data["hlv_serviceid@odata.bind"] = "/hlv_services(" + serviceId + ")";

        if (severityValue != null && severityValue != "")
            data["severitycode"] = severityValue;

        if (officeId != null && officeId != "")
            data["hlv_officeid@odata.bind"] = "/accounts(" + officeId + ")";

        if (typeof req1 !== "undefined" && req1 !== null) data["hlv_requesttype1id@odata.bind"] = "/hlv_tipologierichiestas(" + req1.id + ")";
        if (typeof req2 !== "undefined" && req2 !== null) data["hlv_requesttype2id@odata.bind"] = "/hlv_tipologierichiestas(" + req2.id + ")";
        if (typeof req3 !== "undefined" && req3 !== null) data["hlv_requesttype3id@odata.bind"] = "/hlv_tipologierichiestas(" + req3.id + ")";
        if (typeof req4 !== "undefined" && req4 !== null) data["hlv_requesttype4id@odata.bind"] = "/hlv_tipologierichiestas(" + req4.id + ")";
        if (typeof req5 !== "undefined" && req5 !== null) data["hlv_requesttype5id@odata.bind"] = "/hlv_tipologierichiestas(" + req5.id + ")";

        webapi.safeAjax({
            type: "POST",
            url: "/_api/incidents",
            contentType: "application/json",
            data: JSON.stringify(data),
            success: function (res, status, xhr) {
                var id = xhr.getResponseHeader("entityid");
                $("#articoli-loader").hide();
                $(".articoli-detail").show()
                self.problemResolvedModal();
            },
            error: function (res, exception) {
                console.log(res);
                console.log(exception);
                $("#articoli-loader").hide();
                $(".articoli-detail").show()
                self.showErrorModal();
            }
        });
    };

    self.createClosedIncident = function (article) {
        $(".articoli-detail").hide();
        $("#articoli-loader").show();
        var urlParams = new URLSearchParams(window.location.search);
        var typologies = urlParams.get("requestType");

        if (typologies == null) {
            typologies = JSON.stringify(getRequestById(urlParams));
        }

        if (typeof typologies !== "undefined" && typologies !== null && typologies.length > 0 &&
            typeof article !== "undefined" && article !== null) {

            createIncident(typologies, article);
        }
    };

};

Avanade.Hlv.PortalAgenti.ApriRichiesta = new function () {
    const self = this;

    var level1List = [];
    var level2List = [];
    var level3List = [];
    var level4List = [];
    var level5List = [];
    var level6List = [];
    var level7List = [];
    var level8List = [];
    var node = {};
    var subnode = {};
    var com = {};
    var bl = {};
    var op = {};
    var rt1 = {};
    var rt2 = {};
    var rt3 = {};
    var rt4 = {};
    var rt5 = {};
    var articleResults = [];
    var ag1 = {};
    var ag2 = {};
    var ag3 = {};
    var subag1 = {};
    var subag2 = {};
    var subag3 = {};
    var reqParam = "";
    var companySelected = false;

    var scegliCompagnia = '<span onclick="Avanade.Hlv.PortalAgenti.ApriRichiesta.returnToCompany()">Tutti</span>'
    var breadcrumbList = [scegliCompagnia];

    self.init = function () {
        $("#articoli-loader").show();
        $("#quintupletta-row").hide()
        $("#articoli-row").hide()
        setBread();
        //populateLevel1();

        ag1 = {
            id: $("#nodoHi").val(),
            label: $("#nodoHiName").val(),
            type: "node"
        };

        ag2 = {
            id: $("#nodoHr").val(),
            label: $("#nodoHrName").val(),
            type: "node"
        };

        ag3 = {
            id: $("#nodoHv").val(),
            label: $("#nodoHvName").val(),
            type: "node"
        };

        subag1 = {
            id: $("#subnodoHi").val(),
            label: $("#subnodoHiName").val(),
            type: "subnode"
        };

        subag2 = {
            id: $("#subnodoHr").val(),
            label: $("#subnodoHrName").val(),
            type: "subnode"
        };

        subag3 = {
            id: $("#subnodoHv").val(),
            label: $("#subnodoHvName").val(),
            type: "subnode"
        };

        level1List = [];

        if ($("#roles :input").val() == "PI - Direzione") {
            var companies = Avanade.Hlv.PortalAgenti.Common.getCompanies();
            if (companies != null) {
                var tmpVal = 1;
                companies.forEach(function (elem) {
                    level1List.push({
                        id: elem.companyid,
                        name: elem.companyname,
                        type: "company",
                        value: elem.companyname.indexOf("Vita") > 0 ? "3" : elem.companyname.indexOf("Italia") > 0 ? "1" : "2"
                    })
                    tmpVal++
                })
            }
        }
        else if ($("#roles :input").val() == "PI - Insurance Corner" || $("#roles :input").val() == "PI - SubAgente" || $("#roles :input").val() == "PI - Coll – SottoNodo Broker") {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag1.id) && subag1.id != "/") {
                var ag1Res = Avanade.Hlv.PortalAgenti.Common.getCompany(subag1.id);
                if (ag1Res != null) {
                    ag1Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "1"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag2.id) && subag2.id != "/") {
                var ag2Res = Avanade.Hlv.PortalAgenti.Common.getCompany(subag2.id);
                if (ag2Res != null) {
                    ag2Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "2"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag3.id) && subag3.id != "/") {
                var ag3Res = Avanade.Hlv.PortalAgenti.Common.getCompany(subag3.id);
                if (ag3Res != null) {
                    ag3Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "3"
                        })
                    })
                }
            }
        }
        else {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag1.id) && ag1.id != "/") {
                var ag1Res = Avanade.Hlv.PortalAgenti.Common.getCompany(ag1.id);
                if (ag1Res != null) {
                    ag1Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "1"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag2.id) && ag2.id != "/") {
                var ag2Res = Avanade.Hlv.PortalAgenti.Common.getCompany(ag2.id);
                if (ag2Res != null) {
                    ag2Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "2"
                        })
                    })
                }
            }

            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag3.id) && ag3.id != "/") {
                var ag3Res = Avanade.Hlv.PortalAgenti.Common.getCompany(ag3.id);
                if (ag3Res != null) {
                    ag3Res.forEach(function (elem) {
                        level1List.push({
                            id: elem.companyid,
                            name: elem.companyname,
                            type: "company",
                            value: "3"
                        })
                    })
                }
            }
        }

        populateLevel1();

    };

    var prePopulate = function () {
        var urlParams = new URLSearchParams(window.location.search);
        var bl = urlParams.get("id_bl");
        if (bl == "") {
            return;
        }
        else if (bl == "1") {
            $("#ambito_option_select").find('option[value="855600000"]').attr("selected", "selected").change();
        }
        else if (bl == "2") {
            $("#ambito_option_select").find('option[value="855600001"]').attr("selected", "selected").change();
        }
        else if (bl == "3" && companySelected) {
            $("#ambito_option_select").find('option[value="855600003"]').attr("selected", "selected").change();
        }
        else if (bl == "4") {
            $("#ambito_option_select").find('option[value="855600009"]').attr("selected", "selected").change();
        }
        else if (bl == "5") {
            $("#ambito_option_select").find('option[value="855600010"]').attr("selected", "selected").change();
        }
        // else if (bl == "6") {
        //     $("#articoli-search-input").focus();
        // }
    };

    var populateLevel1 = function () {
        $("#compagnia_option_select").html("");
        $("#compagnia_option_select").append('<option hidden>Seleziona Compagnia</option>')
        for (var i = 0; i < level1List.length; i++) {
            $("#compagnia_option_select").append('<option onclick="" value=' + level1List[i].value + ' data-type=' + level1List[i].type + ' data-val=' + level1List[i].value + ' data-id=' + level1List[i].id + ' >' + level1List[i].name + '</option>')
        };
        if (level1List.length == 1) {
            $("#compagnia_option_select option:nth-child(2)").attr("selected", "selected").change();
        }
        else {
            var urlParams = new URLSearchParams(window.location.search);
            var bl = urlParams.get("id_bl");

            if (bl == "3") {
                $("#compagnia_option_select").find('option[value="3"]').attr("selected", "selected").change();
                var elemTmp = $("#compagnia_option_select")[0];
                self.selectLevel1(elemTmp);
            }
            else if (bl == "1" && $("#nodoHi").val() != "" && $("#nodoHr").val() == "") {
                $("#compagnia_option_select option:nth-child(2)").attr("selected", "selected").change();
            }
            else if (bl == "2" && $("#nodoHi").val() != "" && $("#nodoHr").val() == "") {
                $("#compagnia_option_select option:nth-child(2)").attr("selected", "selected").change();
            }
            else if (bl == "1" && $("#nodoHr").val() != "" && $("#nodoHi").val() == "") {
                $("#compagnia_option_select option:nth-child(2)").attr("selected", "selected").change();
            }
            else if (bl == "2" && $("#nodoHr").val() != "" && $("#nodoHi").val() == "") {
                $("#compagnia_option_select option:nth-child(2)").attr("selected", "selected").change();
            }
            else if (bl == "6") {
                $("#articoli-search-input").focus();
            }
            if (bl == "1" || bl == "2") {
                $('#compagnia_option_select option[data-val="3"]').remove();
            }
        }
    };

    var populateLevel2 = function () {
        $("#ambito_option_select").html("");
        $("#ambito_option_select").append('<option hidden>Seleziona Ambito</option>')
        for (var i = 0; i < level2List.length; i++) {
            $("#ambito_option_select").append('<option onclick="" value=' + level2List[i].value + ' data-type=' + level2List[i].type + ' data-val=' + level2List[i].value + ' data-id=' + level2List[i].id + '>' + level2List[i].label + '</option>')
        }
        if (bl == "1" && $("#nodoHi").val() != "" && $("#nodoHr").val() == "") {
            $("#ambito_option_select").find('option[value="855600000"]').attr("selected", "selected").change();
        }
        else if (bl == "2" && $("#nodoHi").val() != "" && $("#nodoHr").val() == "") {
            $("#ambito_option_select").find('option[value="855600001"]').attr("selected", "selected").change();
        }
        else if (bl == "1" && $("#nodoHr").val() != "" && $("#nodoHi").val() == "") {
            ;
            $("#ambito_option_select").find('option[value="855600000"]').attr("selected", "selected").change();
        }
        else if (bl == "2" && $("#nodoHr").val() != "" && $("#nodoHi").val() == "") {
            $("#ambito_option_select").find('option[value="855600001"]').attr("selected", "selected").change();
        }
        else {
            prePopulate();
        }
    };

    var populateLevel3 = function () {
        $("#operazione_option_select").html("");
        $("#operazione_option_select").append('<option hidden> Seleziona Operazione </option>')
        for (var i = 0; i < level3List.length; i++) {
            $("#operazione_option_select").append('<option onclick="" value=' + level3List[i].value + ' data-type=' + level3List[i].type + ' data-val=' + level3List[i].value + ' data-id=' + level3List[i].id + '>' + level3List[i].label + '</option>')
        }
    };

    var populateLevel4 = function () {
        $(".scegli-compagnia").hide()
        $(".apri-richiesta-categoria").hide()
        $("#quintupletta-row").show()
        $("#ul-level-4").html("");
        for (var i = 0; i < level4List.length; i++) {
            $("#ul-level-4").append('<li onclick="Avanade.Hlv.PortalAgenti.ApriRichiesta.selectLevel4(this)" role="button" data-type=' + level4List[i].type + ' data-val=' + level4List[i].value + ' data-id=' + level4List[i].id + '>' + level4List[i].label + '</li>')
        }
    };

    var populateLevel5 = function () {
        $("#ul-level-5").html("");
        for (var i = 0; i < level5List.length; i++) {
            $("#ul-level-5").append('<li onclick="Avanade.Hlv.PortalAgenti.ApriRichiesta.selectLevel5(this)" role="button" data-type=' + level5List[i].type + ' data-val=' + level5List[i].value + ' data-id=' + level5List[i].id + '>' + level5List[i].label + '</li>')
        }
    };

    var populateLevel6 = function () {
        $("#ul-level-6").html("");
        for (var i = 0; i < level6List.length; i++) {
            $("#ul-level-6").append('<li onclick="Avanade.Hlv.PortalAgenti.ApriRichiesta.selectLevel6(this)" role="button" data-type=' + level6List[i].type + ' data-val=' + level6List[i].value + ' data-id=' + level6List[i].id + '>' + level6List[i].label + '</li>')
        }
    };

    var populateLevel7 = function () {
        $("#ul-level-7").html("");
        for (var i = 0; i < level7List.length; i++) {
            $("#ul-level-7").append('<li onclick="Avanade.Hlv.PortalAgenti.ApriRichiesta.selectLevel7(this)" role="button" data-type=' + level7List[i].type + ' data-val=' + level7List[i].value + ' data-id=' + level7List[i].id + '>' + level7List[i].label + '</li>')
        }
    };

    var populateLevel8 = function () {
        $("#ul-level-8").html("");
        for (var i = 0; i < level8List.length; i++) {
            $("#ul-level-8").append('<li onclick="Avanade.Hlv.PortalAgenti.ApriRichiesta.selectLevel8(this)" role="button" data-type=' + level8List[i].type + ' data-val=' + level8List[i].value + ' data-id=' + level8List[i].id + '>' + level8List[i].label + '</li>')
        }
    };

    var setLastClicked = function (value) {
        scegliCompagnia = value;
        $("#articoli-lastClicked").html(value);
    };

    var setBread = function () {
        if (breadcrumbList.length > 2) {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(breadcrumbList[2])) {
                if (Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(breadcrumbList[1])) {
                    var currentLdBVal = $('#ambito_option_select option[data-val="' + $("#ambito_option_select").val() + '"]').text();
                    setNextBread(currentLdBVal, 1);
                    return;
                }
            }
        }
        $("#articoli-breadcrumb").html(breadcrumbList.join(" > "));

        setLastClicked(breadcrumbList[breadcrumbList.length - 1]);
    };

    var setNextBread = function (value, position) {
        if (value == "Tutti") return;

        breadcrumbList[position] = '<span id="bread-' + position + '" onclick="Avanade.Hlv.PortalAgenti.ApriRichiesta.navigateBreadcrumb(' + position + ')">' + value + '</span>'

        setBread();
    };

    var setPrevBread = function () {
        if (breadcrumbList[breadcrumbList.length - 1] == "Tutti")
            return;

        breadcrumbList.pop();

        setBread();
    };

    var filerAndShowArticles = function (objArray, rtObj) {
        reqParam = Avanade.Hlv.PortalAgenti.Common.buildParam(objArray);
        articleResults = [];
        Avanade.Hlv.PortalAgenti.Common.getKnowledgeBaseArticles(rtObj.id, function (result) {
            result.forEach(function (elem, index, array) {
                articleResults.push({
                    id: elem.knowledgearticleid,
                    title: elem.title,
                    knowledgearticleviews: elem.knowledgearticleviews
                })
            })
            $("#contenuti .contenuti-body").html("");

            if (articleResults == null || articleResults.length == 0) {
                $("#contenuti .contenuti-body").append("<span class='greenFont'>Non sono presenti</span> contenuti inerenti l'argomento selezionato.")
                $(".leggirisolvi-btn").hide()
                $(".search-bar").hide()
                $(".search-bar-btn").hide()
                $("#contenuti-row").show()
            }
            else if (articleResults.length == 1) {
                $("#customArticleTable").html("");
                $("#contenuti .contenuti-body").append("È <span class='greenFont'>presente 1 contenuto</span> inerente l'argomento selezionato.<br> Per consultarlo clicca su \"Leggi e Risolvi\". Clicca \"Avanti\" per procedere con l'apertura della segnalazione.")
                $(".leggirisolvi-btn").show()
                $(".leggirisolvi-btn").click(function () {
                    articleResults.forEach(function (article) {
                        $("#customArticleTable").append('<div class="col-md-12" data-id=' + article.id + '>' + '<a href="/articolidisupporto/dettaglio?id=' + article.id + '&requestType=' + reqParam + '&step2=' + true + '">' + article.title + '</a>' + '</div>')
                    })
                    $("#contenuti-row").hide();
                    $("#articoli-row").show()
                });
                $(".search-bar").hide()
                $(".search-bar-btn").hide()
                $("#contenuti-row").show()
            }
            else if (articleResults.length > 1) {
                $("#contenuti .contenuti-body").append("Sono <span class='greenFont'>presenti " + articleResults.length + " contenuti</span> inerente l'argomento selezionato.<br> Per consultarli clicca su \"Leggi e Risolvi\". Clicca \"Avanti\" per procedere con l'apertura della segnalazione.")
                $(".leggirisolvi-btn").show()
                $(".leggirisolvi-btn").click(function () {
                    articleResults.forEach(function (article) {
                        $("#customArticleTable").append('<div class="col-md-12" data-id=' + article.id + '>' + '<a href="/articolidisupporto/dettaglio?id=' + article.id + '&requestType=' + reqParam + '&step2=' + true + '">' + article.title + '</a>' + '</div>')
                    })
                    $("#contenuti-row").hide();
                    $("#articoli-row").show()
                });
                $(".search-bar").hide()
                $(".search-bar-btn").hide()
                $("#contenuti-row").show()
            }
            $("#quintupletta-row").hide();
            $("#articoli-loader").hide();
        })
    };

    self.returnToCompany = function () {
        if (level1List.length == 1) {
            $("#articoli-search-input").val('')
            $("#ambito_option_select").val("Seleziona Ambito");
            $("#operazione_option_select").html("");
            $("#operazione_option_select").append('<option hidden> Seleziona Operazione </option>')
            $("#operazione_option_select").val("Seleziona Operazione");
            $(".apri-richiesta-categoria").show();
            $("#quintupletta-row").hide();
            $("#ul-level-4").hide()
            $("#ul-level-5").hide()
            $("#ul-level-6").hide()
            $("#ul-level-7").hide()
            $("#ul-level-8").hide()
            $("#contenuti-row").hide();
            $(".search-bar").show()
            $(".search-bar-btn").show()
            articleResults.splice(0, articleResults.length)
            $("#customArticleTable").html("");
            $("#articoli-row").hide();
            while (breadcrumbList.length > 1) {
                breadcrumbList.pop();
                setBread()
            }

        }
        else {
            $("#articoli-search-input").val('')
            $("#compagnia_option_select").val("Seleziona Compagnia");
            $("#ambito_option_select").html("");
            $("#ambito_option_select").append('<option hidden> Seleziona Ambito </option>')
            $(".scegli-compagnia").show();
            $("#ambito_option_select").val("Seleziona Ambito");
            $("#operazione_option_select").html("");
            $("#operazione_option_select").append('<option hidden> Seleziona Operazione </option>')
            $(".apri-richiesta-categoria").hide();
            $("#operazione_option_select").val("Seleziona Operazione");
            $(".apri-richiesta-categoria").hide();
            $("#quintupletta-row").hide();
            $("#ul-level-4").hide()
            $("#ul-level-5").hide()
            $("#ul-level-6").hide()
            $("#ul-level-7").hide()
            $("#ul-level-8").hide()
            $("#contenuti-row").hide();
            $(".search-bar").show()
            $(".search-bar-btn").show()
            articleResults.splice(0, articleResults.length)
            $("#customArticleTable").html("");
            $("#articoli-row").hide();
            while (breadcrumbList.length > 1) {
                breadcrumbList.pop();
                setBread()
            }
        }

    };

    var selectAgency = function (value) {
        switch (value) {
            case 1:
                return ag1;
            case 2:
                return ag2;
            case 3:
                return ag3;
        }
    };

    var selectSubAgency = function (value) {
        switch (value) {
            case 1:
                return Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag1.id) ? {} : subag1;
            case 2:
                return Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag2.id) ? {} : subag2;
            case 3:
                return Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(subag3.id) ? {} : subag3;
        }
    };

    var getRequestById = function (reqId, reqLevel, reqLabel) {

        var currentReqType = {
            id: reqId,
            label: reqLabel,
            value: reqLevel,
            type: "hlv_tipologierichiesta"
        };
        var currentId = reqId;
        var firstrun = true;

        if (reqLevel == 1) {
            rt1 = currentReqType;

            var typeRes = Avanade.Hlv.PortalAgenti.Common.getParentReqTypology(reqId);
            if (typeRes != null && typeRes.length > 0) {
                bl = {
                    id: "",
                    label: typeRes[0].hlv_businessline_label,
                    value: typeRes[0].hlv_businessline_value,
                    type: "hlv_businessline"
                };
                op = {
                    id: typeRes[0].hlv_operation_value,
                    label: typeRes[0].hlv_operation_label,
                    value: typeRes[0].hlv_operation_value,
                    type: "hlv_operation"
                };
                com = {
                    id: typeRes[0].hlv_company_id,
                    label: typeRes[0].hlv_company_name,
                    value: "",
                    type: "company"
                };
            }
        }
        else {
            while (reqLevel > 1) {

                var tmpObj = {};

                if (firstrun) {
                    setrtObjs(currentReqType.value, {}, currentReqType);
                }

                //recuperare le reqType padri
                var parentTypeRes = Avanade.Hlv.PortalAgenti.Common.getParentReqTypology(currentId);

                if (parentTypeRes != null && parentTypeRes.length > 0) {
                    tmpObj = {
                        id: parentTypeRes[0].hlv_parentrequest_id,
                        label: parentTypeRes[0].hlv_parentrequest_name,
                        value: (parentTypeRes[0].hlv_level - 1),
                        type: "hlv_tipologierichiesta"
                    };
                    currentId = tmpObj.id;

                    setrtObjs(tmpObj.value, parentTypeRes[0], tmpObj);
                }
                reqLevel--;
                firstrun = false;
            }
        }

        var nodeRes = Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_nodehiid");
        nodeRes = nodeRes.concat(Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_nodehrid"));
        nodeRes = nodeRes.concat(Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_nodehvid"));

        if (nodeRes != null && nodeRes.length > 0) {
            nodeRes = nodeRes.filter(function (n) { return n.node_companyid == com.id });
            node = {
                id: nodeRes[0].node_id,
                label: nodeRes[0].node_name,
                type: "node"
            }
        }

        var subnodeRes = Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_subnodehiid");
        subnodeRes = subnodeRes.concat(Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_subnodehrid"));
        subnodeRes = subnodeRes.concat(Avanade.Hlv.PortalAgenti.Common.getNode(com.id, "hlv_subnodehvid"));

        if (subnodeRes != null && subnodeRes.length > 0) {
            subnodeRes = subnodeRes.filter(function (n) { return n.node_companyid == com.id });
            subnode = {
                id: subnodeRes[0].node_id,
                label: subnodeRes[0].node_name,
                type: "subnode"
            }
        }

        var objArray = [node, subnode, com, bl, op, rt1, rt2, rt3, rt4, rt5];

        return objArray;
    }

    var setrtObjs = function (value, parentTypeRes, tmpObj) {
        switch (value) {
            case 1:
            case "1":
                bl = {
                    id: "",
                    label: parentTypeRes.hlv_businessline_label,
                    value: parentTypeRes.hlv_businessline_value,
                    type: "hlv_businessline"
                };
                op = {
                    id: parentTypeRes.hlv_operation_value,
                    label: parentTypeRes.hlv_operation_label,
                    value: parentTypeRes.hlv_operation_value,
                    type: "hlv_operation"
                };
                com = {
                    id: parentTypeRes.hlv_company_id,
                    label: parentTypeRes.hlv_company_name,
                    value: "",
                    type: "company"
                };
                rt1 = tmpObj;
                break;
            case 2:
            case "2":
                rt2 = tmpObj;
                break;
            case 3:
            case "3":
                rt3 = tmpObj;
                break;
            case 4:
            case "4":
                rt4 = tmpObj;
                break;
            case 5:
            case "5":
                rt5 = tmpObj;
                break;
        }
    };

    self.navigateBreadcrumb = function (index) {
        $("#articoli-loader").show();

        $("#contenuti-row").hide();
        $("#quintupletta-row").hide();
        $(".apri-richiesta-categoria").hide();
        $(".scegli-compagnia").hide();
        $("#articoli-row").hide();


        $("#ul-level-4").hide()
        $("#ul-level-5").hide()
        $("#ul-level-6").hide()
        $("#ul-level-7").hide()
        $("#ul-level-8").hide()

        var ulLevel = index + 1;
        var l = breadcrumbList.length;

        while (index < l) {
            breadcrumbList.pop()
            l--;
        }

        setBread();
        switch (index) {
            case 1:
                $("#ambito_option_select").val("Seleziona Ambito");
                $("#operazione_option_select").html("");
                $("#operazione_option_select").append('<option hidden> Seleziona Operazione </option>')
                $(".apri-richiesta-categoria").show();
                break
            case 2:
                $("#operazione_option_select").val("Seleziona Operazione");
                $(".apri-richiesta-categoria").show();
                break;
            case 3:
            case 4:
            case 5:
                $("#quintupletta-row").show();
                $("#ul-level-" + ulLevel).show();
                break;
        }


        $("#articoli-loader").hide();
    };

    // self.selectPrevLevel = function () {
    //     if (breadcrumbList[breadcrumbList.length - 1] == "Compagnia")
    //         return;

    //     var lev = breadcrumbList.length;
    //     var ulId = "ul-level-" + (lev);
    //     var prevUlId = "ul-level-" + (lev - 1);

    //     setPrevBread();

    //     $("#" + ulId).hide();
    //     $("#" + prevUlId).show();

    // };

    self.selectLevel1 = function (t) {
        //compagnia

        com = populateObjOpt(t);
        node = selectAgency(com.value);
        subnode = selectSubAgency(com.value);

        Avanade.Hlv.PortalAgenti.Common.getBusinessLine(com.id, function (result) {
            if (typeof result !== "undefined" && result !== null) {
                level2List = [];
                result.forEach(function (elem, index, array) {
                    level2List.push({
                        id: elem.hlv_bank_lookup,
                        label: elem.hlv_businessline_label,
                        value: elem.hlv_businessline_value,
                        type: "hlv_businessline"
                    });
                });

                populateLevel2();
                $(".scegli-compagnia").hide()
                $(".apri-richiesta-categoria").show()

                selectLevelCommonOpt(1, t, false);

            }
        });

        companySelected = true;

    };

    self.selectLevel2 = function (t) {
        //business line
        bl = populateObjOpt(t);
        var operationRes = Avanade.Hlv.PortalAgenti.Common.getOperation(bl.value, bl.id, com.id);
        level3List = [];
        operationRes.forEach(function (elem, index, array) {
            level3List.push({
                id: elem.hlv_operation_value,
                label: elem.hlv_operation_label,
                value: elem.hlv_operation_value,
                type: "hlv_operation",
                key: elem.hlv_operation_value + "-" + bl.value + "-" + bl.id
            });
        });
        populateLevel3();

        selectLevelCommonOpt(2, t);
    };

    self.selectLevel3 = function (t) {
        //operation
        op = populateObjOpt(t);

        var typologiesRes = Avanade.Hlv.PortalAgenti.Common.getRequestTypology(bl.value, bl.id, 1, op.value, com.id);
        level4List = [];
        if (typologiesRes != null && typologiesRes.length > 0) {
            typologiesRes.forEach(function (elem, index, array) {

                var isPresent = level4List.filter(function (r) { return r.label == elem.hlv_name });

                if (isPresent == null || isPresent.length == 0) {
                    level4List.push({
                        id: elem.hlv_tipologierichiestaid,
                        label: elem.hlv_name,
                        value: elem.hlv_level,
                        type: "hlv_tipologierichiesta"
                    });
                }

            });

            populateLevel4();
            selectLevelCommonOpt(3, t);
            $("#articoli-loader").hide();

        }
        else {
            // var requestArray = []
            // requestArray.push(bl);
            // requestArray.push(op);
            // Avanade.Hlv.PortalAgenti.Common.buildParam(requestArray);
            //filterKnowledgeArticles(op.label)
        }

    };

    self.selectLevel4 = function (t) {
        //typology1
        $("#articoli-loader").show();
        $("#ul-level-4").hide()
        rt1 = populateObj(t);

        var typologies2Res = Avanade.Hlv.PortalAgenti.Common.getRequestTypologyAfterOne(bl.value, bl.id, rt1.value, rt1.id, com.id);
        level5List = [];

        if (typologies2Res != null && typologies2Res.length > 0) {
            typologies2Res.forEach(function (elem, index, array) {
                level5List.push({
                    id: elem.hlv_tipologierichiestaid,
                    label: elem.hlv_name,
                    value: elem.hlv_level,
                    type: "hlv_tipologierichiesta"

                });
            });

            populateLevel5();
            selectLevelCommon(4, t);
            $("#articoli-loader").hide();
        }
        else {
            var objArray = [node, subnode, com, bl, op, rt1]
            setNextBread(rt1.label, 3);
            filerAndShowArticles(objArray, rt1)
            //filterKnowledgeArticles(rt1.label)
        }
    };

    self.selectLevel5 = function (t) {
        //typology2
        $("#articoli-loader").show();
        $("#ul-level-5").hide()

        rt2 = populateObj(t);

        var typologies3Res = Avanade.Hlv.PortalAgenti.Common.getRequestTypologyAfterOne(bl.value, bl.id, rt2.value, rt2.id, com.id);
        level6List = [];

        if (typologies3Res != null && typologies3Res.length > 0) {
            typologies3Res.forEach(function (elem, index, array) {
                level6List.push({
                    id: elem.hlv_tipologierichiestaid,
                    label: elem.hlv_name,
                    value: elem.hlv_level,
                    type: "hlv_tipologierichiesta"
                });
            });

            populateLevel6();
            selectLevelCommon(5, t);
            $("#articoli-loader").hide();
        }
        else {
            var objArray = [node, subnode, com, bl, op, rt1, rt2];
            setNextBread(rt2.label, 4);
            filerAndShowArticles(objArray, rt2);
        }

    };

    self.selectLevel6 = function (t) {
        //typology3
        $("#articoli-loader").show();
        $("#ul-level-6").hide()

        rt3 = populateObj(t);

        var typologies4Res = Avanade.Hlv.PortalAgenti.Common.getRequestTypologyAfterOne(bl.value, bl.id, rt3.value, rt3.id, com.id);
        level7List = [];

        if (typologies4Res != null && typologies4Res.length > 0) {
            typologies4Res.forEach(function (elem, index, array) {
                level7List.push({
                    id: elem.hlv_tipologierichiestaid,
                    label: elem.hlv_name,
                    value: elem.hlv_level,
                    type: "hlv_tipologierichiesta"
                });
            });

            populateLevel7();
            selectLevelCommon(6, t);
            $("#articoli-loader").hide();
        }
        else {
            var objArray = [node, subnode, com, bl, op, rt1, rt2, rt3];
            setNextBread(rt3.label, 5);
            filerAndShowArticles(objArray, rt3);
        }

    };

    self.selectLevel7 = function (t) {
        //typology4
        $("#articoli-loader").show();
        $("#ul-level-7").hide()

        rt4 = populateObj(t);

        var typologies5Res = Avanade.Hlv.PortalAgenti.Common.getRequestTypologyAfterOne(bl.value, bl.id, rt4.value, rt4.id, com.id);
        level8List = [];

        if (typologies5Res != null && typologies5Res.length > 0) {
            typologies5Res.forEach(function (elem, index, array) {
                level8List.push({
                    id: elem.hlv_tipologierichiestaid,
                    label: elem.hlv_name,
                    value: elem.hlv_level,
                    type: "hlv_tipologierichiesta"
                });
            });

            populateLevel8();
            selectLevelCommon(7, t);
            $("#articoli-loader").hide();
        }
        else {
            var objArray = [node, subnode, com, bl, op, rt1, rt2, rt3, rt4];
            setNextBread(rt4.label, 6);
            filerAndShowArticles(objArray, rt4);
        }

    };

    self.selectLevel8 = function (t) {
        //typology5
        $("#articoli-loader").hide();
        $("#ul-level-8").hide();

        rt5 = populateObj(t);

        setNextBread(rt5.label, 7);

        var objArray = [node, subnode, com, bl, op, rt1, rt2, rt3, rt4, rt5]
        filerAndShowArticles(objArray, rt5)

    };

    self.setLevelByName = function (t) {
        var rtId = $(t).data("id");
        var rtLevel = $(t).data("level");
        var rtLabel = $(t).data("label");

        $("#articoli-loader").show();

        var objArray = getRequestById(rtId, rtLevel, rtLabel);
        var tmpObj = {
            id: rtId
        }

        filerAndShowArticles(objArray, tmpObj);
        $("#articoli-row").hide();
        $("#articoli-loader").hide();
    };

    self.searchTab = function () {
        var reqArr = [];
        var name = $("#articoli-search-input").val();
        $("#searchedWord").text(name)
        if (Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(name)) {
            return;
        }
        $("#articoli-loader").show();

        for (var i = 0; i < level1List.length; i++) {
            reqArr[i] = {
                company_id: level1List[i].id,
                company_name: level1List[i].name,
                rtArr: []
            }

            var rtResArr = Avanade.Hlv.PortalAgenti.Common.getLastReqType(level1List[i].id, name);
            if (rtResArr != null && rtResArr.length > 0) {

                for (var j = 0; j < rtResArr.length; j++) {
                    reqArr[i].rtArr[j] = {
                        rt_id: rtResArr[j].typologiaRichiestaId,
                        rt_name: rtResArr[j].name,
                        rt_level: rtResArr[j].level,
                        rt_parent: [],
                        rt_concatenate: rtResArr[j].concatenate,
                        bl_name: rtResArr[j].bl_name,
                        op_name: rtResArr[j].op_name,
                    }
                    if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(reqArr[i].rtArr[j].rt_concatenate)) {
                        reqArr[i].rtArr[j].rt_concatenate = reqArr[i].rtArr[j].rt_concatenate.split(';').filter(function (x) { return x != '' }).join(' / ');
                    }
                }
            }
        }

        $("#customArticleTable").html("");
        var thereAreArticle = false;
        for (var i = 0; i < reqArr.length; i++) {
            for (var j = 0; j < reqArr[i].rtArr.length; j++) {
                thereAreArticle = true;
                $("#customArticleTable").append('<div style="cursor:pointer" class="col-md-12" onclick="Avanade.Hlv.PortalAgenti.ApriRichiesta.setLevelByName(this)" data-id="' + reqArr[i].rtArr[j].rt_id + '" data-level="' + reqArr[i].rtArr[j].rt_level + '" data-label="' + reqArr[i].rtArr[j].rt_name + '" >' + reqArr[i].rtArr[j].bl_name + ' / ' + reqArr[i].rtArr[j].op_name + ' / ' + reqArr[i].rtArr[j].rt_concatenate + '</div>');
            }
        }

        if (!thereAreArticle) {
            $("#customArticleTable").html("<div>Nessun risultato recuperato in base alla ricerca</div>");
        }

        $(".scegli-compagnia").hide();
        $(".apri-richiesta-categoria").hide()
        $("#contenuti-row").hide();
        $("#articoli-row").show();
        $("#quintupletta-row").hide();
        $("#articoli-loader").hide();
    };

    var populateObjOpt = function (t) {
        return {
            id: $("#" + $(t).attr("id") + ' option[data-val=' + $(t).val() + ']').data("id"),
            label: $("#" + $(t).attr("id") + ' option[data-val=' + $(t).val() + ']').text(),
            value: $("#" + $(t).attr("id") + ' option[data-val=' + $(t).val() + ']').data("val"),
            type: $("#" + $(t).attr("id") + ' option[data-val=' + $(t).val() + ']').data("type")
        }
    };

    var populateObj = function (t) {
        return {
            id: $(t).data("id"),
            label: $(t).text(),
            value: $(t).data("val"),
            type: $(t).data("type")
        }
    };

    var selectLevelCommon = function (index, t) {
        var text = $(t).text();

        setNextBread(text, (index - 1));

        $("#ul-level-" + index).hide();
        $("#ul-level-" + (index + 1)).show();
    };

    var selectLevelCommonOpt = function (index, t, setBread = true) {
        var text = $("#" + $(t).attr("id") + ' option[data-val=' + $(t).val() + ']').text();

        if (setBread) {
            setNextBread(text, (index - 1));
        }

        $("#ul-level-" + index).hide();
        $("#ul-level-" + (index + 1)).show();
    };

    self.problemResolvedModal = function () {
        $("#modal-problem-resolved").modal("show");
    };

    self.showErrorModal = function () {
        $("#modal-problem-error").modal("show");
    };

    self.problemNotSolved = function () {
        //non usato
        $("#contenuti-row").hide();
        $(".articoli-detail").hide();
        $("#articoli-loader").show();

        var articoloid = "";
        //var reqType = encodeURI(reqParam);

        var url = "/apririchiesta/crearichiesta?id_kb=" + articoloid + "&requestType=" + reqParam + "&step3=" + true;
        window.location.href = url;
    };

};

Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta = new function () {
    const self = this;

    var cvtEnabled = false;
    var cvtSviEnabled = false;
    var rcaEnabled = false;
    var rcaSviEnabled = false;
    var allegatiDmRequired = 0;

    self.init = function () {
        $("#ticketErrorMessage").text("");
        $("#ticketErrorMessage").hide();

        var urlParams = new URLSearchParams(window.location.search);

        if (urlParams == null) {
            $("#ticketErrorMessage").text("ERRORE in fase preparazione richiesta");
            $("#ticketErrorMessage").show();
            return;
        }

        var jsonParams = urlParams.get("requestType");
        var articoloid = urlParams.get("id_kb");


        if ($("#roles :input").val() == "PI - Agente" ||
            $("#roles :input").val() == "PI - Insurance Corner" ||
            $("#roles :input").val() == "PI - SubAgente") {
            $("#hlv_externalcasecategory").find('option[value="855600003"]').attr("selected", "selected").change();
            $("#hlv_channel").find('option[value="855600005"]').attr("selected", "selected").change();
        }
        else if ($("#roles :input").val() == "PI - Broker" ||
            $("#roles :input").val() == "PI - Coll – SottoNodo Broker") {
            $("#hlv_externalcasecategory").find('option[value="855600003"]').attr("selected", "selected").change()
            $("#hlv_channel").find('option[value="855600004"]').attr("selected", "selected").change();
        }
        else if ($("#roles :input").val() == "PI - Direzione") {
            $("#hlv_externalcasecategory").find('option[value="855600004"]').attr("selected", "selected").change()
            $("#hlv_channel").find('option[value="855600007"]').attr("selected", "selected").change();
        }

        hideFieldsOnInit();

        var breadcrumb = "";
        var reqParsed = JSON.parse(jsonParams);
        var com, op, bl, rt1, rt2, rt3, rt4, rt5, node, cluster, subnode = "";
        var nodeId = "";

        var lastReqTypeArr = reqParsed.filter(function (a) { return a.type == 'hlv_tipologierichiesta' });
        lastReqTypeArr.forEach(function (x) { x.value = parseInt(x.value) });
        lastReqTypeArr.sort(function (a, b) { return b.value - a.value });

        var lastReqType = Avanade.Hlv.PortalAgenti.Common.getParentReqTypology(lastReqTypeArr[0].id);
        if (lastReqType != null && lastReqType.length > 0) {

            var datiminimiArr = Avanade.Hlv.PortalAgenti.Common.getDatiMinimiByReqType(lastReqTypeArr[0].id);
            setDatiMinimiSection(datiminimiArr);

            var particularCase = !Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(lastReqType[0].hlv_externalcasetypology) ? parseInt(lastReqType[0].hlv_externalcasetypology) : -1;
            var severityValue = lastReqType[0].hlv_severity_value;
            var severityLabel = lastReqType[0].hlv_severity_name;
            var serviceId = lastReqType[0].hlv_service_id;
            var serviceLabel = lastReqType[0].hlv_service_name;
            var customerontheintermediaryspremises = lastReqType[0].hlv_customerontheintermediaryspremises;
            var contactId = $("#currentuserid").val();
            var contactName = $("#currentuserfullname").val();
            var officeId = $("#office").val();
            var officeName = $("#officeName").val();

            switch (particularCase) {
                case 855600015://Sblocco Quietanzamneto
                    makeRequired("hlv_insurancetxt");
                    makeRequiredMinCondition("hlv_insurancetxt" + "withfunc", 8, 8);
                    //$("#hlv_insurancetxt").attr('onChange', $("#hlv_cvtamohlv_insurancetxtuntrequired").attr('onChange') + ";Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.setSizeInput(this.id,8,8)");
                    $("#hlv_insurancetxt").attr('placeholder', 'Inserire il numero polizza/proposta di 8 caratteri');

                    break;
                case 855600014://Montesconti RCA

                    var placeholder = "Inserire l\'importo senza indicare la valuta";

                    $("#hlv_cvt").parent().parent().parent().parent().show();
                    $("#hlv_cvt").attr('onChange', 'Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.validateCvt(); ');

                    $("#hlv_cvtamountrequired").attr('onChange', $("#hlv_cvtamountrequired").attr('onChange') + ";Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.setFormatNumberInput(this.id)");
                    $("#hlv_cvtamountrequired").attr('placeholder', placeholder);

                    $("#hlv_cvtmontescontibalance").attr('onChange', $("#hlv_cvtmontescontibalance").attr('onChange') + ";Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.setFormatNumberInput(this.id)");
                    $("#hlv_cvtmontescontibalance").attr('placeholder', placeholder);

                    $("#hlv_cvt_svi").parent().parent().parent().parent().show();
                    $("#hlv_cvt_svi").attr('onChange', 'Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.validateCvtSvi();');

                    $("#hlv_cvt_svi_amountrequired").attr('onChange', $("#hlv_cvt_svi_amountrequired").attr('onChange') + ";Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.setFormatNumberInput(this.id)");
                    $("#hlv_cvt_svi_amountrequired").attr('placeholder', placeholder);

                    $("#hlv_cvt_svi_montescontibalance").attr('onChange', $("#hlv_cvt_svi_montescontibalance").attr('onChange') + ";Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.setFormatNumberInput(this.id)");
                    $("#hlv_cvt_svi_montescontibalance").attr('placeholder', placeholder);

                    $("#hlv_rca").parent().parent().parent().parent().show();
                    $("#hlv_rca").attr('onChange', 'Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.validateRca()');

                    $("#hlv_rcaamountrequired").attr('onChange', $("#hlv_rcaamountrequired").attr('onChange') + ";Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.setFormatNumberInput(this.id)");
                    $("#hlv_rcaamountrequired").attr('placeholder', placeholder);

                    $("#hlv_rcamontescontibalance").attr('onChange', $("#hlv_rcamontescontibalance").attr('onChange') + ";Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.setFormatNumberInput(this.id)");
                    $("#hlv_rcamontescontibalance").attr('placeholder', placeholder);

                    $("#hlv_rca_svi").parent().parent().parent().parent().show();
                    $("#hlv_rca_svi").attr('onChange', 'Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.validateRcaSvi()');

                    $("#hlv_rca_svi_amountrequired").attr('onChange', $("#hlv_rca_svi_amountrequired").attr('onChange') + ";Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.setFormatNumberInput(this.id)");
                    $("#hlv_rca_svi_amountrequired").attr('placeholder', placeholder);

                    $("#hlv_rca_svi_montescontibalance").attr('onChange', $("#hlv_rca_svi_montescontibalance").attr('onChange') + ";Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.setFormatNumberInput(this.id)");
                    $("#hlv_rca_svi_montescontibalance").attr('placeholder', placeholder);

                    break;
            }
            if (particularCase > -1) {
                $("#hlv_externalcasetypology").find('option[value="' + particularCase + '"]').attr("selected", "selected");

            }
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(customerontheintermediaryspremises) && customerontheintermediaryspremises == "true") {
                $("#hlv_customerontheintermediaryspremises").parent().parent().parent().parent().show();
            }
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(severityValue)) {
                $("#severitycode").find('option[value="' + severityValue + '"]').attr("selected", "selected");
                //$("#severitycode").attr("disabled", true);
            }
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(serviceId)) {
                $("#hlv_serviceid").val(serviceId);
                $("#hlv_serviceid_entityname").val("hlv_service");
                $("#hlv_serviceid_name").val(serviceLabel);
                $("#hlv_serviceid_name").prop("readOnly", true);
            }
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(contactId)) {
                $("#hlv_workedby").val(contactId);
                $("#hlv_workedby_entityname").val("contact");
                $("#hlv_workedby_name").val(contactName);
                $("#hlv_workedby_name").prop("readOnly", true);

            }
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(contactId)) {
                $("#hlv_currentcontactowner").val(contactId);
                $("#hlv_currentcontactowner_entityname").val("contact");
                $("#hlv_currentcontactowner_name").val(contactName);
                $("#hlv_currentcontactowner_name").prop("readOnly", true);
            }
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(officeId)) {
                $("#hlv_officeid").val(officeId);
                $("#hlv_officeid_entityname").val("account");
                $("#hlv_officeid_name").val(officeName);
                $("#hlv_officeid_name").prop("readOnly", true);
            }
        }

        reqParsed.forEach(function (item, index) {
            switch (item.type) {
                case "company":
                    $("#hlv_company").val(item.id);
                    $("#hlv_company_entityname").val("account");
                    $("#hlv_company_name").val(item.label);
                    $("#hlv_company_name").prop("readOnly", true);
                    com = item.label;
                    break;
                case "hlv_operation":
                    $("#hlv_operation").find('option[value="' + item.value + '"]').attr("selected", "selected").change();
                    $("#hlv_operation").hide();
                    $("#hlv_operation").parent().append('<div class="custom-create-form-field">' + item.label + '</div>');
                    //$("#hlv_operation").attr("disabled", true);
                    op = item.label;
                    break;
                case "hlv_businessline":
                    $("#hlv_businessline").find('option[value="' + item.value + '"]').attr("selected", "selected").change();
                    $("#hlv_businessline").hide();
                    $("#hlv_businessline").parent().append('<div class="custom-create-form-field">' + item.label + '</div>');
                    // $("#hlv_businessline").attr("disabled", true);
                    bl = item.label;
                    break;
                case "hlv_tipologierichiesta":
                    var field = "#hlv_requesttype" + item.value;

                    $(field + "id").val(item.id);
                    $(field + "id_entityname").val(item.type);
                    $(field + "id_name").val(item.label);
                    $(field + "id_name").prop("readOnly", true);
                    if (item.id != null)
                        $(field + "id_name").parent().parent().parent().show();

                    switch (parseInt(item.value)) {
                        case 1:
                            rt1 = item.label;
                            break;
                        case 2:
                            rt2 = item.label;
                            break;
                        case 3:
                            rt3 = item.label;
                            break;
                        case 4:
                            rt4 = item.label;
                            break;
                        case 5:
                            rt5 = item.label;
                            break;
                    }
                    break;
                case "node":
                    $("#hlv_nodeid").val(item.id);
                    $("#hlv_nodeid_entityname").val("account");
                    $("#hlv_nodeid_name").val(item.label);
                    $("#hlv_nodeid_name").prop("readOnly", true);
                    node = item.label;
                    nodeId = item.id;
                    break;
                case "subnode":
                    $("#hlv_subnodeid").val(item.id);
                    $("#hlv_subnodeid_entityname").val("account");
                    $("#hlv_subnodeid_name").val(item.label);
                    $("#hlv_subnodeid_name").prop("readOnly", true);
                    subnode = item.label;
                    break;
                default:
                    break;
            }
        });

        if ($("#roles :input").val() == "PI - Agente") {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(nodeId)) {
                var nodeRes = Avanade.Hlv.PortalAgenti.Common.getNodeById(nodeId);
                if (nodeRes != null && nodeRes.length > 0) {
                    var clusterLabel = nodeRes[0].cluster_label;
                    var clusterValue = nodeRes[0].cluster_value;

                    if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(clusterValue)) {
                        $("#hlv_cluster").find('option[value="' + clusterValue + '"]').attr("selected", "selected").change();
                        //$("#hlv_cluster").attr("disabled", true);
                    }
                }
            }
        }

        breadcrumb = buildBreadCrumb([com, bl, op, rt1, rt2, rt3, rt4, rt5]);

        $("#crea-caso-breacrumb").text(breadcrumb);

        if (rt5 != null && rt5 != "") {
            $("#hlv_kbsearch").val(rt5);
        }
        else if (rt4 != null && rt4 != "") {
            $("#hlv_kbsearch").val(rt4);
        }
        else if (rt3 != null && rt3 != "") {
            $("#hlv_kbsearch").val(rt3);
        }
        else if (rt2 != null && rt2 != "") {
            $("#hlv_kbsearch").val(rt2);
        }
        else if (rt1 != null && rt1 != "") {
            $("#hlv_kbsearch").val(rt1);
        }

        $("#crea-caso-form").find("[aria-readonly=true]").addClass("readonly-fields");
        $("#crea-caso-form").find("[aria-disabled=true]").addClass("readonly-fields");
        $("#crea-caso-form").find("[disabled=disabled]").addClass("readonly-fields");
        makeRequired("description")
        setDragAndDrop();
    };

    var setSizeInput = function (idInput, min, max) {
        var idSelector = "#" + idInput;
        var inputVal = $(idSelector).val();

        if (inputVal != null && inputVal != '') {
            var inputLen = inputVal.length;

            if (min != null) {
                if (inputLen < min) {
                    $(idSelector).css('background-color', '#ffdddd');
                    return false;
                }
                else {
                    $(idSelector).css('background-color', '#fff');
                }
            }
            if (max != null) {
                if (inputLen > max) {
                    $(idSelector).css('background-color', '#ffdddd');
                    return false;
                }
                else {
                    $(idSelector).css('background-color', '#fff');
                }
            }
            return true;
        }

    };

    self.setFormatNumberInput = function (idInput) {
        var idSelector = "#" + idInput;
        var inputVal = $(idSelector).val();

        if (inputVal != null && inputVal != '') {
            inputVal = inputVal.replace(",", ".");
            inputVal = parseFloat(inputVal);
            var newInputVal = inputVal.toLocaleString('it-IT');
            $(idSelector).val(newInputVal);

            if (isNaN(inputVal)) {
                $(idSelector).css('background-color', '#ffdddd');
            }
            else {
                $(idSelector).css('background-color', '#fff');
            }

        }
    };

    self.initCreaCasoOk = function () {
        debugger;
        var urlParams = new URLSearchParams(window.location.search);
        if (urlParams == null) {
            return;
        }

        var idRichiestaCreata = urlParams.get("id");
        if (idRichiestaCreata == null || idRichiestaCreata == "") {
            return;
        }

        var datiMinimiGlobal = sessionStorage.getItem('datiMinimiGlobal');
        sessionStorage.removeItem('datiMinimiGlobal');

        if (datiMinimiGlobal == null) {
            return;
        }

        $("#okRequestBody").hide();
        $("#loader").show();

        var datiMinimiGlobalParsed = JSON.parse(datiMinimiGlobal);
        var countDatiCreati = 0;
        var tmpValArr = [];
        var portalCommentId = $("#portalCommentId").val();

        datiMinimiGlobalParsed.forEach(function (element) {

            if (element.currVal != null && element.currVal.trim() != '') {
                tmpValArr.push(element.currVal);
            }

            var dataObject = {
                "hlv_caseid@odata.bind": "/incidents(" + idRichiestaCreata + ")",
                "hlv_datominimoid@odata.bind": "/hlv_datiminimis(" + element.currDatoMinId + ")",
                "hlv_name": element.currName,
                "hlv_optionsetvalue": element.currOptSetValues,
                "hlv_value": element.currVal
            };

            if (element.isAllegato && portalCommentId != null && portalCommentId != "") {
                dataObject["hlv_portalcomment@odata.bind"] = "/adx_portalcomments(" + portalCommentId + ")";
            }

            webapi.safeAjax({
                type: "POST",
                url: "/_api/hlv_datiminimivalueses",
                contentType: "application/json",
                data: JSON.stringify(dataObject),
                success: function (res, status, xhr) {
                    countDatiCreati++;
                    console.log(res);

                    if (countDatiCreati == datiMinimiGlobalParsed.length) {
                        $("#loader").hide();
                        $("#okRequestBody").show();
                    }
                },
                error: function (res, exception) {
                    console.log(res);
                    console.log(exception);
                }
            });

        })
    };

    self.validateCvt = function () {
        cvtEnabled = $("#hlv_cvt").prop("checked")
        if (cvtEnabled == true) {
            $("#hlv_cvtamountrequired").parent().parent().parent().show();
            makeRequired("hlv_cvtamountrequired")
            $("#hlv_cvtmontescontibalance").parent().parent().parent().show();
            makeRequired("hlv_cvtmontescontibalance")
            $("#hlv_cvtreasonforrequest").parent().parent().parent().show();
            makeRequired("hlv_cvtreasonforrequest")
        }
        else {
            $("#hlv_cvtamountrequired").parent().parent().parent().hide();
            makeNotRequired("hlv_cvtamountrequired")
            $("#hlv_cvtmontescontibalance").parent().parent().parent().hide();
            makeNotRequired("hlv_cvtmontescontibalance")
            $("#hlv_cvtreasonforrequest").parent().parent().parent().hide();
            makeNotRequired("hlv_cvtreasonforrequest")
        }
    };

    self.validateCvtSvi = function () {
        cvtSviEnabled = $("#hlv_cvt_svi").prop("checked")
        if (cvtSviEnabled == true) {
            $("#hlv_cvt_svi_amountrequired").parent().parent().parent().show();
            makeRequired("hlv_cvt_svi_amountrequired")
            $("#hlv_cvt_svi_montescontibalance").parent().parent().parent().show();
            makeRequired("hlv_cvt_svi_montescontibalance")
            $("#hlv_cvt_svi_reasonforrequest").parent().parent().parent().show();
            makeRequired("hlv_cvt_svi_reasonforrequest")
        } else {
            $("#hlv_cvt_svi_amountrequired").parent().parent().parent().hide();
            makeNotRequired("hlv_cvt_svi_amountrequired")
            $("#hlv_cvt_svi_montescontibalance").parent().parent().parent().hide();
            makeNotRequired("hlv_cvt_svi_montescontibalance")
            $("#hlv_cvt_svi_reasonforrequest").parent().parent().parent().hide();
            makeNotRequired("hlv_cvt_svi_reasonforrequest")
        }
    };

    self.validateRca = function () {
        rcaEnabled = $("#hlv_rca").prop("checked")
        if (rcaEnabled == true) {
            $("#hlv_rcamontescontibalance").parent().parent().parent().show();
            makeRequired("hlv_rcamontescontibalance")
            $("#hlv_rcaamountrequired").parent().parent().parent().show();
            makeRequired("hlv_rcaamountrequired")
            $("#hlv_rcareasonforrequest").parent().parent().parent().show();
            makeRequired("hlv_rcareasonforrequest")
        } else {
            $("#hlv_rcamontescontibalance").parent().parent().parent().hide();
            makeNotRequired("hlv_rcamontescontibalance")
            $("#hlv_rcaamountrequired").parent().parent().parent().hide();
            makeNotRequired("hlv_rcaamountrequired")
            $("#hlv_rcareasonforrequest").parent().parent().parent().hide();
            makeNotRequired("hlv_rcareasonforrequest")
        }
    };

    self.validateRcaSvi = function () {
        rcaSviEnabled = $("#hlv_rca_svi").prop("checked")
        if (rcaSviEnabled == true) {
            $("#hlv_rca_svi_montescontibalance").parent().parent().parent().show();
            makeRequired("hlv_rca_svi_montescontibalance")
            $("#hlv_rca_svi_reasonforrequest").parent().parent().parent().show();
            makeRequired("hlv_rca_svi_reasonforrequest")
            $("#hlv_rca_svi_amountrequired").parent().parent().parent().show();
            makeRequired("hlv_rca_svi_amountrequired")
        } else {
            $("#hlv_rca_svi_montescontibalance").parent().parent().parent().hide();
            makeNotRequired("hlv_rca_svi_montescontibalance")
            $("#hlv_rca_svi_reasonforrequest").parent().parent().parent().hide();
            makeNotRequired("hlv_rca_svi_reasonforrequest")
            $("#hlv_rca_svi_amountrequired").parent().parent().parent().hide();
            makeNotRequired("hlv_rca_svi_amountrequired")
        }
    };

    self.createDatiMinimiRecords = function () {
        //recuperare i dati minimi in pagina
        if ($(".datiminimi-custom").length == 0 && $("#fileRichiesti_label ul li").length == 0) {
            return;
        }

        if ($('[id^=ValidationSummaryEntityFormControl]').css('display') != 'none') {
            return;
        }

        var tmpArr = [];

        $(".datiminimi-custom .control").each(function (index) {
            var currEl = $(this);
            var tmpobj = {}
            tmpobj.currVal = $(currEl[0]).children().val();
            tmpobj.currDatoMinId = $(currEl[0]).children().data('recordid');
            tmpobj.currName = $(currEl[0]).children().attr('id');
            tmpobj.currOptSetValues = "";

            if ($(currEl[0]).children().is("select")) {
                var tmpOptArr = [];

                $(currEl[0]).children().children().each(function () {
                    tmpOptArr.push($(this).val());
                })

                tmpobj.currOptSetValues = tmpOptArr.join(";");
            }

            tmpArr.push(tmpobj);

        })

        $("#fileRichiesti_label ul li").each(function (index) {
            var currEl = $(this);
            var tmpobj = {}
            tmpobj.currVal = $(currEl[0]).children('span').text();
            tmpobj.currDatoMinId = $(currEl[0]).data('recordid');
            tmpobj.currName = $(currEl[0]).attr('id');
            tmpobj.currOptSetValues = "";
            tmpobj.isAllegato = true;

            tmpArr.push(tmpobj);
        })

        sessionStorage.setItem('datiMinimiGlobal', JSON.stringify(tmpArr));
    };

    self.checkDatiMinimiFilled = function () {
        if ($(".datiminimi-custom").length == 0) {
            return;
        }

        var tmpArr = [];

        $(".datiminimi-custom .control").each(function (index) {
            var currEl = $(this);
            var tmpVal = $(currEl[0]).children().val();

            if (tmpVal != null && tmpVal.trim() != '') {
                tmpArr.push(tmpVal);
            }

        })

        var fileToUploadCount = $("input[type='file']")[0].files != null ? $("input[type='file']")[0].files.length : 0;

        if ((tmpArr.length + fileToUploadCount) >= ($(".datiminimi-custom").length + allegatiDmRequired)) {
            $("#hlv_datiminimicompiled_1").prop("checked", true);
        }
        else {
            $("#hlv_datiminimicompiled_0").prop("checked", true);
        }


    };

    self.setAttachmentNameOnField = function () {

        var fileNum = $('.uxc-m-multi-file-upload__result-name').length;
        var tmpFileNameArr = [];

        $("#fileRichiesti_label ul li span").each(function (index) {
            var currEl = $(this);
            $(currEl[0]).html("");
        })

        if (fileNum == 0)
            return;

        $('.uxc-m-multi-file-upload__result-name').each(function (index) {
            var currEl = $(this);
            var name = $(currEl[0]).text();
            tmpFileNameArr.push(name);
        })

        tmpFileNameArr.reverse();

        $("#fileRichiesti_label ul li span").each(function (index) {
            var currEl = $(this);
            var currentAttValHtml = '&nbsp;<input type="checkbox" checked disabled> ' + tmpFileNameArr[index]
            $(currEl[0]).html(currentAttValHtml);
        })

    };

    var makeRequiredMinCondition = function (fieldName, min, max) {
        var Requiredvalidator = document.createElement('span');
        Requiredvalidator.style.display = "none";
        Requiredvalidator.id = fieldName + "Validator";
        Requiredvalidator.controltovalidate = fieldName;

        Requiredvalidator.errormessage = "<a href='#" + fieldName.replace("withfunc", "") + "_label'>" + $("#" + fieldName.replace("withfunc", "") + "_label").html() + " deve essere lungo " + min + " caratteri.</a>";

        Requiredvalidator.initialvalue = "";
        Requiredvalidator.evaluationfunction = function () {
            var idSelector = "#" + fieldName.replace("withfunc", "");
            var inputVal = $(idSelector).val();

            if (inputVal != null && inputVal != '') {
                var inputLen = inputVal.length;

                if (min != null) {
                    if (inputLen < min) {
                        $(idSelector).css('background-color', '#ffdddd');
                        return false;
                    }
                    else {
                        $(idSelector).css('background-color', '#fff');
                    }
                }
                if (max != null) {
                    if (inputLen > max) {
                        $(idSelector).css('background-color', '#ffdddd');
                        return false;
                    }
                    else {
                        $(idSelector).css('background-color', '#fff');
                    }
                }
                return true;
            }

        };
        // Add the new validator to the page validators array:
        Page_Validators.push(Requiredvalidator);
    };

    var makeRequired = function (fieldName) {
        try {
            if ($("#" + fieldName) != undefined) {
                $("#" + fieldName).prop('required', true);
                $("#" + fieldName).closest(".control").prev().addClass("required");
                // Create new validator
                var Requiredvalidator = document.createElement('span');
                Requiredvalidator.style.display = "none";
                Requiredvalidator.id = fieldName + "Validator";
                Requiredvalidator.controltovalidate = fieldName;

                if (fieldName == "AttachFile") {
                    Requiredvalidator.errormessage = "<a href='#" + fieldName + "Label'>Allegare almeno un file.</a>";
                }
                else {
                    Requiredvalidator.errormessage = "<a href='#" + fieldName + "_label'>" + $("#" + fieldName + "_label").html() + " è un campo obbligatorio.</a>";
                }

                Requiredvalidator.initialvalue = "";
                Requiredvalidator.evaluationfunction = function () {
                    var value = $("#" + fieldName).val();
                    if (value == null || value == "") {
                        return false;
                    } else {
                        return true;
                    }
                };
                // Add the new validator to the page validators array:
                Page_Validators.push(Requiredvalidator);
            }
        }
        catch (error) {
            errorHandler(error);
        }
    };

    var makeNotRequired = function (fieldName) {
        //Clean up previous validator <span> if present
        if ($('#ValidationSummaryEntityFormView').length) {
            $('#ValidationSummaryEntityFormView').hide();
        }
        try {
            if ($("#" + fieldName) != undefined) {
                $("#" + fieldName).closest(".control").prev().removeClass("required");
                $("#" + fieldName).prop('required', false);
                for (i = 0; i < Page_Validators.length; i++) {
                    if (Page_Validators[i
                    ].id == fieldName + "Validator") {
                        Page_Validators.splice(i);
                    }
                }
            }
        }
        catch (error) {
            errorHandler(error);
        }
    };

    var hideFieldsOnInit = function () {

        $("#hlv_requesttype1id_name").parent().parent().parent().hide();
        $("#hlv_requesttype2id_name").parent().parent().parent().hide();
        $("#hlv_requesttype3id_name").parent().parent().parent().hide();
        $("#hlv_requesttype4id_name").parent().parent().parent().hide();
        $("#hlv_requesttype5id_name").parent().parent().parent().hide();
        $("#customerid_name").parent().parent().parent().hide();
        $("#hlv_nodeid_name").parent().parent().parent().hide();
        $("#hlv_subnodeid_name").parent().parent().parent().hide();
        $("#caseorigincode").parent().parent().parent().hide();
        $("#hlv_externalcasetypology").parent().parent().parent().hide();
        $("#hlv_customerontheintermediaryspremises").parent().parent().parent().parent().hide();
        $("#hlv_datiminimicompiled").parent().parent().parent().hide();

        $("#hlv_cvt").parent().parent().parent().parent().hide();
        $("#hlv_cvtamountrequired").parent().parent().parent().hide();
        $("#hlv_cvtmontescontibalance").parent().parent().parent().hide();
        $("#hlv_cvtreasonforrequest").parent().parent().parent().hide();
        $("#hlv_cvt_svi_amountrequired").parent().parent().parent().hide();
        $("#hlv_cvt_svi_montescontibalance").parent().parent().parent().hide();
        $("#hlv_cvt_svi_reasonforrequest").parent().parent().parent().hide();
        $("#hlv_cvt_svi").parent().parent().parent().parent().hide();

        $("#hlv_rca").parent().parent().parent().parent().hide();
        $("#hlv_rcamontescontibalance").parent().parent().parent().hide();
        $("#hlv_rca_svi_amountrequired").parent().parent().parent().hide();
        $("#hlv_rca_svi").parent().parent().parent().parent().hide();
        $("#hlv_rcaamountrequired").parent().parent().parent().hide();
        $("#hlv_rcareasonforrequest").parent().parent().parent().hide();
        $("#hlv_rca_svi_montescontibalance").parent().parent().parent().hide();
        $("#hlv_rca_svi_reasonforrequest").parent().parent().parent().hide();

        $("#hlv_externalcasecategory").parent().parent().parent().hide()
        $("#hlv_channel").parent().parent().parent().hide()
        $("#severitycode").parent().parent().parent().hide()
        $("#hlv_cluster").parent().parent().parent().hide()
        $("#hlv_serviceid").parent().parent().parent().parent().hide()
        $("#hlv_currentcontactowner").parent().parent().parent().parent().hide()
        $("#hlv_workedby").parent().parent().parent().parent().hide()
        $("#hlv_company").parent().parent().parent().parent().hide()
        $("#hlv_officeid").parent().parent().parent().parent().hide()
        $("#hlv_kbsearch").parent().parent().parent().hide()



    };

    var buildBreadCrumb = function (objArr) {
        var b = [];
        objArr.forEach(function (obj) {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(obj)) {
                b.push(obj);
            }
        })
        return b.join(' > ');
    };

    self.updateTicket = function () {
        if (!Page_IsValid) {
            return;
        }

        var incidentId = $("#incident-regarding-id").val();
        var accident = $("#hlv_accidenttxt").val();
        var customer = $("#hlv_customertxt").val();
        var description = $("#description").val();
        var insurance = $("#hlv_insurancetxt").val();
        var product = $("#hlv_producttxt").val();
        var title = $("#title").val();

        var dataObject = {
            "hlv_accidenttxt": accident,
            "hlv_customertxt": customer,
            "description": description,
            "hlv_insurancetxt": insurance,
            "hlv_producttxt": product,
            "title": title
        };

        webapi.safeAjax({
            type: "PATCH",
            url: "/_api/incidents(" + incidentId + ")",
            contentType: "application/json",
            data: JSON.stringify(dataObject),
            success: function (res, status, xhr) {
                var portalHostName = window.location.host;
                var portalURL = "https://" + portalHostName;
                var url = portalURL + "/caseokupdate/?id=" + incidentId;
                window.location.href = url;
            },
            error: function (res, exception) {
                console.log(res);
                console.log(exception);
            }
        });
    };

    var getDataTransfer = function () {
        try {
            return new DataTransfer();
        } catch (e) {
            return null;
        }
    };

    var setDragAndDrop = function () {
        var inputFile = $("input[type='file']");
        var parentInputFile = inputFile.parent();

        inputFile.addClass("uxc-m-multi-file-upload__input uxc-js-m-multi-file-upload__input");
        parentInputFile.append("<div class='uxc-m-multi-file-upload' data-t-name='UXCMultiFileUpload' data-max-upload-megabytes='5' data-max-upload-files='2' data-max-upload-files='2' data-name='fileupload[]' data-meta-name='fileupload_meta[]' data-t-id='3'> <label class='uxc-m-multi-file-upload__dropzone uxc-js-m-multi-file-upload__dropzone' tabindex='0'> <span class='uxc-m-multi-file-upload__text'>Carica File</span>");

        var label = parentInputFile.find(".uxc-m-multi-file-upload__dropzone.uxc-js-m-multi-file-upload__dropzone");
        label.append(inputFile);

        var dataTransfer = getDataTransfer();
        inputFile.on("change", function (event) {
            var listOfFile = inputFile[0].files;
            if (dataTransfer === null) {
                $("#fileRemoveIE").remove();
            }
            for (var i = 0; i < listOfFile.length; i++) {

                if (dataTransfer !== null) {
                    dataTransfer.items.add(listOfFile[i]);
                    $("input:file")[0].files = dataTransfer.files;
                }

                var name = listOfFile[i].name;

                var fileUpload =
                    "<div id='fileRemoveIE' class='uxc-m-multi-file-upload__results uxc-js-m-multi-file-upload__results'>" +
                    "<div class='uxc-m-multi-file-upload__result-item uxc-js-m-multi-file-upload__result-item'>" +
                    "<span class='uxc-m-multi-file-upload__result-name'>" + name + "</span>" +
                    "<button type='button' class='uxc-m-multi-file-upload__delete-button uxc-js-m-multi-file-upload__delete-button' aria-label='Delete'></button>" +
                    "<input class='uxc-js-m-multi-file-upload__meta' name='fileupload_meta[]' type='hidden' value='[{'size':261639,'name':'" + name + "','type':'image/gif'}]'>" +
                    "</div>" +
                    "</div>";

                label.after(fileUpload);
            }
            if (dataTransfer !== null) {
                $("input:file")[0].files = dataTransfer.files;
            }

            var deleteButton = $(".uxc-m-multi-file-upload__delete-button.uxc-js-m-multi-file-upload__delete-button");

            self.setAttachmentNameOnField();

            deleteButton.on("click", function () {
                $(this).parent().parent().remove();

                var nameOfFileToDelete = $(this).parent().parent()[0].innerText;

                if (!dataTransfer || dataTransfer === undefined || dataTransfer === null) {
                    $("#fileRemoveIE").remove();
                    $("#AttachFile").val(null);
                    return;
                }

                var dataTrasferWithoutElement = getDataTransfer();

                var dataFileList = dataTransfer.files;

                for (var i = 0; i < dataFileList.length; i++) {
                    if (dataFileList[i].name === nameOfFileToDelete)
                        continue;

                    dataTrasferWithoutElement.items.add(dataFileList[i]);
                };
                dataTransfer = dataTrasferWithoutElement;
                $("input:file")[0].files = dataTrasferWithoutElement.files;

                self.setAttachmentNameOnField();
            });

        });

    };

    var setDatiMinimiSection = function (datiminimi) {
        if (datiminimi == null || datiminimi.length == 0) {
            return;
        }
        var dMSection = '';
        var tmpTr = "<tr>";
        var tmpTd = "";
        var countDm = 0;

        var datiMinimiFiltered = datiminimi.filter(function (d) { return d.hlv_tipologia_value != "855600002" })
        var datiMinimiAllegati = datiminimi.filter(function (d) { return d.hlv_tipologia_value == "855600002" })
        allegatiDmRequired = datiMinimiAllegati.length;

        datiMinimiFiltered.forEach(function (datomin, index) {
            //tmpTr = "";
            tmpTd = "";
            countDm++;

            if (datomin != null) {
                //tmpTr = '';
                var isRequired = datomin.hlv_obbligatorio == "true" ? "required" : "";
                var tmpInput = "";
                var tmpClass = "";

                switch (datomin.hlv_tipologia_value) {
                    case "855600000": //stringa

                        tmpInput = '<input ' +
                            'type="text" ' +
                            'maxlength="100" ' +
                            'id="' + (datomin.hlv_name.split(" ")).join("_") + '" ' +
                            'data-recordid="' + datomin.hlv_datiminimiid + '" ' +
                            'class="text form-control " ' +
                            'onchange="Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.checkDatiMinimiFilled()" onkeypress="">'

                        tmpClass = "form-control-cell";

                        break;
                    case "855600001": //option set

                        tmpInput = '<select id="' + (datomin.hlv_name.split(" ")).join("_") + '" class="form-control picklist " onchange="Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.checkDatiMinimiFilled()" data-recordid="' + datomin.hlv_datiminimiid + '">' +
                            '<option selected="selected" value="" label=" " aria-label="Vuoto"> </option>';

                        var optSetValues = datomin.hlv_valoreoptionset.split(";");

                        optSetValues.forEach(function (optVal) {
                            if (optVal != null && optVal.trim() != '') {
                                tmpInput = tmpInput + '<option value="' + optVal + '" >' + optVal + '</option>'
                            }
                        })

                        tmpInput = tmpInput + '</select>';

                        tmpClass = 'picklist-cell';

                        break;
                    case "855600002": //allegati

                        tmpInput = '<input ' +
                            'type="file" ' +
                            'id="' + (datomin.hlv_name.split(" ")).join("_") + '" ' +
                            'data-recordid="' + datomin.hlv_datiminimiid + '" ' +
                            'class="text form-control " ' +
                            'onchange="Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.checkDatiMinimiFilled()" onkeypress="">'

                        tmpClass = "form-control-cell";

                        break;
                    case "855600003": //data

                        tmpInput = '<input ' +
                            'type="date" ' +
                            'id="' + (datomin.hlv_name.split(" ")).join("_") + '" ' +
                            'data-recordid="' + datomin.hlv_datiminimiid + '" ' +
                            'class="text form-control " ' +
                            'onchange="Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.checkDatiMinimiFilled()" onkeypress="">'

                        tmpClass = "form-control-cell";

                        break;
                }

                tmpTd = '<td colspan="1" rowspan="1" class="datiminimi-custom clearfix cell text ' + tmpClass + '">' +
                    '<div class="info">' +
                    '<label for="' + (datomin.hlv_name.split(" ")).join("_") + '" id="' + (datomin.hlv_name.split(" ")).join("_") + '_label" class="field-label">' + datomin.hlv_name + '</label>' +
                    '<div class="validators">' +
                    '<span id="MaximumLengthValidator' + (datomin.hlv_name.split(" ")).join("_") + '" style="visibility:hidden;">*</span>' +
                    '</div>' +
                    '</div>' +
                    '<div class="control">' +
                    tmpInput +
                    '</div>' +
                    '</td>';

            }

            if (countDm == 1) {
                tmpTr = '<tr>';
            }

            tmpTr = tmpTr + tmpTd;

            if (countDm == 2 || index == (datiMinimiFiltered.length - 1)) {

                tmpTr = tmpTr + '</tr>';
                dMSection = dMSection + tmpTr;

                countDm = 0;
            }

        })

        $("#EntityFormPanel table.section > tbody").append(dMSection);

        dMSection = '';

        datiMinimiAllegati.forEach(function (datomin, index) {

            var tmpli = '<li ' +
                'data-recordid="' + datomin.hlv_datiminimiid + '" ' +
                'id="' + (datomin.hlv_name.split(" ")).join("_") + '" ' +
                '">' +
                datomin.hlv_name +
                '<span></span>' +
                '</li>';

            dMSection = dMSection + tmpli;
        })

        if (datiMinimiAllegati != null && datiMinimiAllegati.length > 0) {
            var tmptr = '<tr><td colspan="2" rowspan="1" class="clearfix cell textarea form-control-cell">' +
                '<div class="info">' +
                '<label for="fileRichiesti" id="fileRichiesti_label" class="field-label">File Richiesti :<br>' +
                '<ul>' + dMSection + '</ul>' +
                '</label>' +
                '<div class="validators">' +
                '<span id="MaximumLengthValidatorfileRichiesti" style="visibility:hidden;">*</span>' +
                '</div></div></td></tr>'

            $("#EntityFormPanel table.section > tbody").append(tmptr);
        }

        datiminimi.forEach(function (datomin) {
            if (datomin != null) {
                if (datomin.hlv_obbligatorio == "true") {
                    makeRequired((datomin.hlv_name.split(" ")).join("_"));
                }
                if (datomin.hlv_tipologia_value == "855600002" && datomin.hlv_obbligatorio == "true") {
                    makeRequired("AttachFile");
                }
            }
        })

        $("input[type='file']").attr("onchange", $("input[type='file']").attr("onchange") + ";Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.checkDatiMinimiFilled()");

        $("#InsertButton").attr("onclick", $("#InsertButton").attr("onclick") + ";Avanade.Hlv.PortalAgenti.ApriRichiesta.CreaRichiesta.createDatiMinimiRecords()");
    };


}

Avanade.Hlv.PortalAgenti.Guida = new function () {
    const self = this;

    self.init = function () {
        $(".carousel-item:first-child").addClass("active");
        $(".carousel-indicators li:first-child").addClass("active");
    }

};

Avanade.Hlv.PortalAgenti.KnowledgeBase = new function () {
    var self = this;

    self.createVisualization = function (idkb) {
        var ag1 = {
            id: $("#nodoHi").val(),
            label: $("#nodoHiName").val(),
            type: "node"
        };

        var ag2 = {
            id: $("#nodoHr").val(),
            label: $("#nodoHrName").val(),
            type: "node"
        };

        var ag3 = {
            id: $("#nodoHv").val(),
            label: $("#nodoHvName").val(),
            type: "node"
        };
        var office = {
            id: $("#office").val(),
            label: $("#officeName").val(),
            type: "office"

        };

        var finalAgId = !Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag1.id) ? ag1.id :
            !Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag2.id) ? ag2.id :
                !Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(ag3.id) ? ag3.id :
                    !Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(office.id) ? office.id : "";

        var articleRes = Avanade.Hlv.PortalAgenti.Common.getArticleViews(idkb, finalAgId);
        var views = 0;
        var articleViewsId = "";

        if (articleRes != null && articleRes.length > 0) {
            views = articleRes[0].hlv_views,
                articleViewsId = articleRes[0].hlv_articleviews_id
        }
        if (views == null || views == undefined || views == "") {
            views = 0
        }

        if (views > 0) {
            if (!Avanade.Hlv.PortalAgenti.Common.isStringNullOrEmpty(articleViewsId)) {
                var newViews = parseInt(views) + 1;
                var dataObject = {
                    //"hlv_knowledgearticleid": idkb,
                    "hlv_views": newViews
                    //"hlv_knowledgearticleid@odata.bind": "/hlv_articleviewses(" + idkb + ")"
                };

                webapi.safeAjax({
                    type: "PATCH",
                    url: "/_api/hlv_articleviewses(" + articleViewsId + ")",
                    contentType: "application/json",
                    data: JSON.stringify(dataObject),
                    success: function (res, status, xhr) {
                        console.log(res);
                    },
                    error: function (res, exception) {
                        console.log(res);
                        console.log(exception);
                    }
                });
            }

        }
        else {
            var dataObject = {
                "hlv_views": 1,
                "hlv_knowledgearticleid@odata.bind": "/knowledgearticles(" + idkb + ")",
                "hlv_accountid@odata.bind": "/accounts(" + finalAgId + ")"
            };
            webapi.safeAjax({
                type: "POST",
                url: "/_api/hlv_articleviewses",
                contentType: "application/json",
                data: JSON.stringify(dataObject),
                success: function (res, status, xhr) {
                    console.log(res);
                },
                error: function (res, exception) {
                    console.log(res);
                    console.log(exception);
                }
            });

        }
    };

    self.updateVisualizationWithRefresh = function (idkb) {
        if (window.performance.navigation.type !== 0)
            return;

        Avanade.Hlv.PortalAgenti.KnowledgeBase.createVisualization(idkb);
    };

    self.updateVisualizationWithoutRefresh = function (idkb) {
        Avanade.Hlv.PortalAgenti.KnowledgeBase.createVisualization(idkb);
    };
};